What are the responsibilities and job description for the Manager Housekeeping position at Hilton Grand Vacations?
Great opportunity to join the 106 suite Ocean Front Boardwalk Resort and Villas Located in Virginia Beach, VA. Become part of our enthusiastic 42 team member family where we work to ensure our owners and guests have a great vacation, while building hospitality leadership skills with Hilton Grand Vacations.
We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for guests visiting our resort!
Schedule Details: Our Housekeeping Department operates 7 days per week including holidays
What will I be doing?
As a Housekeeping Manager you would be responsible for performing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:
- Inspects units daily to ensure they are in compliance with the standards of cleanliness set by the department. Ensures equipment, supplies, and storage are accurately locked and secured.
- Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned. This includes but is not limited to: guest rooms, public common areas, outdoor areas, offices, etc.
- Will hired, supervise, adapt, and train all staff under the direction of the Housekeeping Department and perform administrative tasks associated with maintaining accurate documentation, such as payroll timekeeping records, staff schedules, vacation hours, etc.
- Reports, investigates accidents and initiates accident reports. Confer with HR Business Partner for corrective action as required.
- Advises management of any unresolved problems or concerns.
- Ensures departmental employees wear accurately designated uniforms at all times.
- Maintain and promote continuous communication and hospitality service among all departments.
Qualifications:
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
- High School/GED
- 3-5 years of related experience
- 2 years of Supervisory experience
Why do team members like working for us:
- Day 1 Benefit Eligibility
- Competitive base pay
- Recognition Programs and Rewards
- Discounted travel programs
- 401(k) program with company match.
- PTO, 10 Paid Holidays per year plus 2 floating
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities