What are the responsibilities and job description for the Mail Courier position at Hilton Grand Vacations?
As a Mail Courier for Hilton Grand Vacations, you will play a crucial role in ensuring the smooth flow of internal communications and external mail services. Your primary responsibility will be to safely and promptly deliver mail to various locations, contributing to the overall efficiency of the marketing department. Additionally, you may be required to drive a Tahoe as a backup vehicle for guest transportation to and from timeshare presentations, providing a high level of customer service.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Pick up and transport contracts, mail, and boxes daily, delivering them to necessary locations.
- Coordinate and communicates with Transportation, Sales, Resort, Marketing and Field Ops Teams to ensure all necessary pickups and deliveries are made.
- Able to lift up-to 50lbs.
- Communicate inventory needs for departments and purchase / pick up items when necessary.
- Utilize company provided radio, phone, computers, iPads, mailvans and transportation vehicles as needed.
- Keeps track of daily gas receipts, petty cash, and all applicable receipts.
- Assist with dropping off and picking up vehicles for maintenance.
- Navigate the major roads, back roads, Las Vegas Strip, Freemont Street, during peak traffic times.
- Pick up and drop off owners, members, team members, and guests as requested to designated locations
- Act as a Las Vegas Hilton Ambassador and give details regarding Las Vegas to guests, give exceptional customer service including but not limited to taking souvenir photographs of the guests.
- Ensure timely transportation pickups and deliveries are communicated.
- Work special events and transporting Executives.
- Complete Vehicle Condition reports, pre and post trip.
- Clean vehicles daily during pre-shift and throughout the day.
- Assist with freight deliveries and storage/facilities management.
- Valid driver's license with a clean driving record.
- Excellent knowledge of the local area and navigation skills.
- Ability to lift and carry mail packages of up to 50 lbs.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Basic knowledge of mail handling and delivery procedures.
- Proficiency in using GPS and navigation systems.
- Willingness to undergo background checks and drug screening.
- Uphold Hilton’s cultural standards and consistently demonstrate a courteous, positive, and professional demeanor.
- Maintain availability to work weekends, evenings, holidays, and other hours required to support business needs.
- Fulfill all reasonable requests from management within the scope of assigned responsibilities.
- Be able to perform essential physical tasks, including standing, sitting, walking, climbing stairs, crouching, bending, stooping, reaching, lifting, carrying, pushing, and pulling.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.