In House Marketing Representative

As an In House Marketing Representative, you will be responsible for the promotion of booking eligible onsite guests to attend the HGV presentation or the selling of a vacation package to HGV resort. 

Responds to guests in a timely manner and represents HGV’s Cultural Values while demonstrating Customer Services based on HGV Values.

Each team member is encouraged to carry out all reasonable requests by management, which the team member is capable of performing

 

What will it be like to be a Team Member.....

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. 

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

 

Don’t wait! Apply Today.

 

• Distribute approved promotional information and incentives to guests that meet tour site qualifications determined by the marketing managers.
• Completes required paperwork accurately and disposition is entered in CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
• Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific assistance or information.
• Maintains established Minimum Performance Standard on monthly basis.
• Reviews production reports and advises MOD in writing on any challenges within the month the tour shows or package is sold.
• Contacts all guests through onsite call campaigns through company CRM systems.
• Provides information to Fulfillment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent
• Able to work varying hours and shifts, including weekends and public holidays
• 1 year of face-to-face consumer sales/marketing experience
• Excellent interpersonal and guest relations skills
• Must be highly driven and a self-starter
• Detailed understanding of local area

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS/Bachelor's Degree

 

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

 EOE/Disabled/Veterans

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.