What are the responsibilities and job description for the Housekeeping Room Attendant position at Hilton Garden Inn?
Do you enjoy keeping neat and tidy spaces? The Hilton Garden Inn is hiring Room Attendants within the housekeeping team. The Room Attendant plays a crucial role in ensuring an exceptional guest experience by maintaining the highest standards of cleanliness and organization in assigned guest rooms. Reporting to the Housekeeping Supervisor and/or Executive Housekeeper, this position is responsible for thorough room cleaning, restocking amenities, and promptly reporting maintenance issues to uphold hotel standards. The ideal candidate will be detail-oriented, efficient, and committed to delivering outstanding hospitality. Enjoy access to health care, dental insurance, vision coverage, paid time off, holiday pay and hotel discounts in the Marriott worldwide reservation system.
MAJOR DUTIES & RESPONSIBILITIES:
- Prepare housekeeping cart with necessary supplies at the beginning of each shift.
- Greet guests warmly and professionally when encountered.
- Strip and remove used linens, towels, and amenities from rooms.
- Thoroughly clean rooms/suites, including:
- Making beds and changing linens.
- Cleaning and sanitizing bathrooms, including sinks, toilets, tubs, and mirrors.
- Dusting furniture, fixtures, and baseboards.
- Vacuuming and sweeping floors.
- Washing windows, tracks, and glass surfaces.
- Cleaning and sanitizing high-touch areas such as light switches, remotes, and doorknobs.
- Restock linens, towels, and guest amenities per hotel standards.
- Clean balconies, patios, and outdoor spaces, if applicable.
- Ensure proper use and care of housekeeping equipment and tools.
- Respond promptly to special guest requests, such as extra linens or toiletries.
- Immediately report maintenance deficiencies, broken items, or safety hazards.
- Follow proper procedures for handling and disposing of biohazardous materials.
- Adhere to hotel safety, security, and sustainability policies.
- Maintain a clean and organized workspace, including housekeeping storage areas.
- Assist with deep-cleaning projects as scheduled.
- Consistently represent the hotel in a positive manner with a professional attitude
PHYSICAL REQUIREMENTS:
This position requires continuous movement, as well as physical stamina to complete various housekeeping tasks, including but not limited to:
- Standing and walking for an entire shift.
- Bending, kneeling, reaching, and stooping regularly.
- Pushing and pulling carts weighing up to 100 pounds.
- Lifting and carrying up to 50 pounds occasionally.
- Lifting 20-30 pounds intermittently throughout the workday.
- Using hands and arms for repetitive motions such as scrubbing, wiping, and folding.
- Ability to work with cleaning chemicals and wear necessary protective equipment.
Qualifications
- Ability to maintain high standards of cleanliness and organization
- Over the age of 18 years old