What are the responsibilities and job description for the Assistant Executive Housekeeper position at Hilton Garden Inn?
Company Description
Hilton Garden Inn® is an award-winning global brand known for offering upscale, affordable accommodations with modern amenities. With over 1,000 hotels in 60 countries and territories, the brand is dedicated to providing a bright and satisfying experience for both business and leisure travelers. Guided by the Hilton Garden Inn Promise, the brand ensures every guest's stay is better and brighter. Guests also enjoy added benefits when booking directly through Hilton channels, including access to the Hilton Honors program. Hilton Garden Inn is committed to creating exceptional guest experiences worldwide.
Role Description
This is a full-time, on-site role based in Billings, MT, for an Assistant Executive Housekeeper. The Assistant Executive Housekeeper will oversee daily housekeeping operations, ensuring cleanliness, organization, and quality service throughout the property. Responsibilities include supervising housekeeping staff, managing laundry processes, inspecting guest rooms and public areas, coordinating with other departments, and maintaining high levels of guest satisfaction. The role also involves training team members, maintaining inventory, and ensuring compliance with safety and hygiene standards.
Qualifications
- Strong skills in organization and attention to detail
- Experience in managing laundry processes and housekeeping tasks
- Effective communication and customer service abilities to interact with guests and team members
- Proficiency in training and mentoring housekeeping staff
- Capability to manage time effectively and handle multiple tasks
- Experience in an executive or supervisory housekeeping role is advantageous
- Ability to work on-site at the Billings, MT location
- High school diploma or equivalent; additional hospitality-related training or certifications are a plus