What are the responsibilities and job description for the Front Desk Agent position at Hilton Garden Inn Journal Center?
Job Overview
We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization Monday Through Friday. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly environment.
Responsibilities
- Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere
- Manage multi-line phone systems efficiently, directing calls accurately and courteously
- Handle data entry tasks using productivity software such as Microsoft Office, Google Workspace, and spreadsheets to maintain accurate records
- Maintain organized filing systems and perform clerical duties including proofreading, document preparation, and word processing
- Support office management activities by scheduling appointments, managing calendars, and coordinating meetings
- Utilize technical proficiency in computer skills to troubleshoot basic office equipment and software issues
- Provide excellent customer support through clear communication, phone etiquette, and prompt assistance
Qualifications
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and familiarity with spreadsheets and data entry
- Excellent communication skills, both verbal and written; bilingual abilities are a plus
- Experience with multi-line phone systems and phone etiquette essential for professional client interaction
- Strong computer literacy including familiarity with productivity software, typing speed, proofreading, and filing systems
- Previous clerical or administrative experience preferred; personal assistant or front desk roles highly valued
- Ability to manage time effectively while handling multiple tasks in a fast-paced environment
- Knowledge of QuickBooks or bookkeeping experience is advantageous for supporting financial tasks
Join us in creating a vibrant workplace where your organizational talents shine! This role offers the chance to develop essential administrative skills while providing outstanding support to our team. If you thrive on helping others and excel in office management tasks, we want to hear from you!
Pay: From $15.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15