Business Process Analyst (Product, Engineering Ops)

Business Operation Analyst

Contract role

Number of positions: 2

Locations: California Remote (Occasional travel to San Jose CA), US Remote

Payrate- $45 to 48/hr on W2

Must have skills:

• Process / workflow development and management experience in recruiting or product development.
• Experience developing content (slides, project updates, etc) with engineering/technical organizations
• Nice to have: project management or product mgt experience in the Search, Data Science, Ads, or Marketing product development field.
• Nice to have: experience managing organizational budget
• Strong communication skills as this role will be interacting with managers, directors, finance, and other business partners

About the team and the role:

We are hiring a Business Operations Analyst - Engineering Org Ops to support cross-functional planning, reporting, events/cadence and AI-enabled workflow improvements. You will help supervise headcount and budget, build clear status updates for leadership, and facilitate the deployment of AI tools across teams. This is a hands-on role suited for someone with operational experience who is eager to work with a wide range of partners, adapt to the evolving ways of working, and facilitate change across the organization.

What you will accomplish:

• Headcount and hiring support
• Lead employee hiring process. Support team members through the hiring process. Track health of hiring flow and unblock challenges to partner in building an extraordinary organization.
• Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers.
• Build dashboards and alerts to surface hiring pipeline status and capacity changes.
• Budget and expense tracking
• Monitor day-to-day team expenses against budget; flag variances and risks early.
• Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights.
• Provide counsel on budget asks within the organization.
• Events and cadence management
• Oversee onsite organizational events such as All Hands, workshops (for California remote only).
• Develop professional-grade slide presentations and documents for executive team and Board of Directors
• Resource and product planning coordination
• Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team.
• Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries.
• AI adoption support
• Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle.
• Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines.
• Operational excellence and documentation
• Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability.

What you will bring:

• 5 years of work experience preferred.
• Prior experience in business operations, technical project management, program management, or operations working on product development life cycle.
• Track record of launching an end to end process including identifying roles & responsibilities, tools, training users to reporting on outcome.
• Experience hosting all-hands and other in person events at scale.
• Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI).
• Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics.
• BS/BA degree required.
• Industry experience in commerce/ retail, consumer goods or internet services a plus