MCOT Care Coordinator (Val Verde County MH Center)

Help us help others:

The Mental Health Crisis Care Coordinator with the Mental Health Mobile Crisis Outreach Team (MCOT) will provide crisis intervention, prevention, and postvention services to individuals experiencing a mental/behavioral health crisis in Val Verde County. They will assess needs, develop treatment plans, and effectively collaborate with individuals and their family members. The MCOT Care Coordinator will assess strengths and needs and, in collaboration with the individual, develop a person-centered recovery plan. The Crisis Care Coordinator will provide skills training, crisis prevention/management, linkage, and referral to support goal progress for children and families living with mental health challenges. This compassionate, caring, and supportive team member will contribute to the skills improvement, achievements, and overall potential success of a child and their state of well-being.

You will get to:

•  Assess individual needs and collaborate with people to develop and execute effective recovery and life management plans.
•  Provide relevant skills training to improve daily life.
•  Collaborate with service providers and agencies to be a liaison for effective care and positive outcomes.
•  Collaborate with, and provide outreach to, community partners, organizations, and stakeholders.
•  Maintain compliance with all legal requirements and company policies and procedures.
•  Consistently meet with individuals to maintain progress as well as compliance.
•  Work alongside law enforcement and emergency medical personnel

You'll definitely need: 

•  A bachelor's degree from an accredited college or university in psychology, sociology, behavioral or human services, or a related degree with the ability to be credentialed as a QMHP-CS. 
• Preferred: At least one year of experience implementing the Needs and Strengths Assessments (CANS/ANSA) or the Texas Resilience and Recovery Model for Adults or Children (TRR guidelines).
•  Maintain a valid Texas state Driver's License and auto insurance.
• Must become certified in PMAB, First Aid, and CPR within three months of employment and maintain certification without interruption thereafter.

We'll also want you to:

• Be available to manage crisis situations as they occur, sometimes in off-scheduled hours.
•  Participate in an on-call rotation to respond to mental health crisis situations, up to twice weekly.
• Weekend rotations on Sundays.
•  Employ excellent verbal and written communication skills to engage and report effectively.
•  Maintain a well-organized schedule while allowing room for flexibility and adjustments.
•  Maintain accurate and timely collaborative documentation.
•  Sustain a calm demeanor when under pressure to meet deadlines and handle sometimes difficult situations.
•  Provide exemplary customer service and care to individuals with their best interests at heart.
•  Work autonomously to complete assignments within company and state parameters with a high level of quality.
•  Document, maintain, analyze, and report data using Google Docs, Excel, and Microsoft TEAMS

We're excited to provide:

• PPO health insurance plan with the option to add dependents.
• PPO dental plan and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations, and paid sick time for when you're under the weather.
• An authentic and caring environment where folks care about each other and want to do good in the world.

We can pay you:

$22.78 per hour and benefits