What are the responsibilities and job description for the Patient Service Representative (PartTime) position at Hill Administrative Services?
West Volusia Family and Sports Medicine is actively seeking a qualified Patient Service Representative to join our growing Primary Care office with offices located in Deland and Orange City, FL. This is a Part time position, Monday to Friday, from 7:30am to 12:30pm or 8am to 1pm, in DeLand. You will perform routine administrative assignments through telephonic and electronic systems to keep the medical facility running smoothly. This is an IN OFFICE position. It will not be remote.
Responsibilities:
- Answer incoming phone calls from patients, medical providers, insurers, and vendors
- Register new patients, update demographics for existing patients
- Communicate with insurance companies for proper billing procedures
- Communicate with collaborating physicians or specialists regarding patient care
- Maintain accurate patient medical records
- Provide excellent customer service
Qualifications:
- Previous experience in primary care or other medical fields
- Familiarity with medical software (eClinical Works a plus!) and equipment
- Ability to build rapport with patients
- Strong problem solving and critical thinking skills
- Ability to thrive in a fast-paced environment
- Strong organizational skills
Equal Opportunity Employer. We maintain a drug-free workplace and require pre-employment drug screening.