What are the responsibilities and job description for the Front Desk Medical Office position at Hill Administrative Services?
West Volusia Family and Sports Medicine is actively seeking a qualified Medical Receptionist to join our Family primary practice. This is a FULL-TIME position Monday-Friday 9:30am-6pm. You will have the opportunity to work with a dynamic team focusing in the areas of Family and Sports medicine.
Responsibilities:
- Greet patients upon arrival
- Register new patients, update demographics for existing patients
- Perform routine administrative tasks to support medical staff
- Provide excellent customer service in person and over the phone
Qualifications:
- 1 year of experience in medical office or healthcare administration.
- with medical terminology and procedures
- Strong organizational skills
- Ability to thrive in a fast-paced environment
Required Skills/Experience:
- Able to use computer systems for medical records
- Polished customer service skills and a real ability to understand our patients’ needs
- The ability to handle and seek to resolve patient complaints if they arise, with tact and positive outcomes
- Must be reliable and punctual in attendance to keep office hours and coverage in the practice.
- Must be flexible for scheduling.
Abilities required: Excellent patient care skills. Basic medical terminology, basic arithmetic, and safe work practices in a clinic setting. Experience with eClinical Works is a plus.
We are an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We are a drug-free work place and all offers of employment are contingent upon passing a pre-employment drug screen.