Technical Writer- Mid Level

Title: Technical Writer- Mid Level

Location: Raleigh, NC (Remote)

Duration: 12 Months

Interview Type: Webcam Interview Only

 

This position is responsible for editing and refining business and technical documentation, procurement materials, and other Medicaid Enterprise System (MES) program documents required by CMS.

Position Summary:

• This position is responsible for editing and refining business and technical documentation, procurement materials, and other Medicaid Enterprise System (MES) program documents required by the Centers for Medicare & Medicaid Services (CMS).
• The role participates in meetings, performs a variety of administrative and documentation‑related tasks, and conducts technical reviews of MES program‑level materials to ensure compliance with federal and state requirements.
• The MES Technical Writer collaborates closely with internal and external stakeholders including project teams, technical teams, vendors, and contract and budget offices to ensure all documentation is accurate, clear, consistent, and compliant.
• This position provides specialized technical writing expertise essential for developing planning, implementation, and operations documentation that supports the NC Medicaid Program.
• The role ensures complex technical and program information is translated into clear, well‑structured documentation, aligned with expectations, and submitted on schedule.
• Responsibilities include maintaining documentation standards, ensuring compliance, meeting deadlines, and supporting MES initiatives across the enterprise.
• The Technical Writer may also assist other MES Business Units as needed.

Skill Required / Desired Amount of Experience Strong writing skills, with the ability to synthesize technical and narrative information for non-technical audiences. Required 4 Years Ability to collaborate effectively across multiple teams and manage competing deadlines. Required 3 Years Proficiency with Microsoft Office, SharePoint, and document management tools. Required 3 Years Comfort with technical documentation tools, workflow systems, and collaborative platforms. Required 3 Years Skilled in translating complex technical, financial, and program information for diverse audiences. Required 4 Years Experience in structuring documents, managing version control, and maintaining consistency across large documentation sets. Required 4 Years Strong problem-solving skills to clarify gaps, identify risks, and ensure documentation accuracy. Required 4 Years Ability to work effectively with SMEs, project teams, and Medicaid business units. Required 3 Years Strong interpersonal communication, organizational, and tracking skills. Required 3 Years Comfort with technical documentation tools, workflow systems, and collaborative platforms. Required