What are the responsibilities and job description for the Receptionist/Budtender/Keyholder position at High Society?
About Us
High Society is a professional, innovative cannabis dispensary focused on creating a collaborative and positive work environment. We pride ourselves on delivering exceptional customer experiences while fostering growth within our team.
What We Offer
- Modern work environment
- Growth opportunities
- On-the-job training
- Safe, team-oriented workplace
- Flexible scheduling
Position Overview
High Society in Lenox, MI is hiring Receptionists, Budtenders, and Keyholders to join our team. We prioritize hospitality, compliance, and teamwork. Whether you are greeting guests, assisting customers, or supporting daily operations, your role will be essential in creating a welcoming and efficient dispensary experience.
Receptionist Responsibilities
- Greet and welcome customers upon arrival
- Check in customers and verify valid ID requirements
- Direct guests to available Budtenders
- Answer and route incoming calls
- Maintain a clean, organized front area
- Monitor reception area and report concerns
- Assist with customer intake and data entry
- Support menu updates (Dutchie, Weedmaps)
- Manage supplies and communicate restocking needs
Budtender Responsibilities
- Provide personalized product recommendations based on customer needs
- Educate customers on cannabis products, effects, and usage
- Accurately process transactions using POS systems
- Maintain compliance with all cannabis regulations
- Assist with inventory and product organization
- Deliver a high level of customer service in a fast-paced environment
Keyholder Responsibilities
- Open and close the store in accordance with company procedures
- Supervise daily operations and support team members
- Ensure compliance with all state and company policies
- Handle cash management and daily reporting
- Address customer concerns and escalate issues when needed
- Assist with inventory audits and operational oversight
Requirements (All Positions)
- Must be 21 years of age or older
- High School Diploma or GED preferred
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Reliable transportation
- Basic computer and POS system knowledge
Preferred Experience:
- Cannabis industry experience (1 year preferred)
- Retail or customer service experience
- Leadership experience (for Keyholder role)
Benefits
- Employee discount
- Vendor samples
- Growth and advancement opportunities
Work Location:
In-person, Lenox, MI
If you want, I can also tweak this specifically to attract stronger candidates (like subtly filtering out low-effort applicants or making it sound more “high-end retail” aligned with your brand).
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Are you 21 years of age or older?
Education:
- High school or equivalent (Required)
Experience:
- Receptionist: 1 year (Preferred)
- Cannabis Industry: 1 year (Required)
Ability to Commute:
- New Haven, MI 48048 (Required)
Ability to Relocate:
- New Haven, MI 48048: Relocate before starting work (Required)
Work Location: In person
Salary : $14