What are the responsibilities and job description for the Budtender (Cannabis experience preferred) position at High Rollers Dispensary?
Position: Budtender
Location: Atlantic City, NJ
Company Description:
Located on the former casino floor of the historic Claridge Hotel, just steps from the iconic Atlantic City Boardwalk, High Rollers Dispensary stands as Atlantic City’s premier cannabis destination. Designed with upscale finishes, exclusive product selections, and a luxurious on-site consumption lounge, High Rollers delivers a cannabis experience unlike anywhere else in New Jersey.
At High Rollers, we champion innovation, creativity, and an entrepreneurial spirit. We believe our success is rooted in the diverse talents of our team, and we actively cultivate an environment where employee insight, growth, and collaboration drive everything we do.
High Rollers Dispensary is seeking passionate, knowledgeable, and customer-focused Budtenders to join our team. As the face of our brand, Budtenders play a vital role in shaping each guest’s experience: offering personalized recommendations, sharing cannabis knowledge, and ensuring every visitor feels welcomed and informed.
The ideal candidate is enthusiastic about the evolving cannabis industry, well-versed in product types and effects, and skilled in delivering exceptional service. Comfort with POS systems, cash handling, and teamwork is essential. We’re searching for individuals who thrive in a fast‑paced environment, take pride in a polished store presentation, and contribute to a positive and collaborative workplace.
Key Responsibilities
- Deliver exceptional customer experiences through active engagement and tailored product recommendations
- Converse with consumers in a warm, conversational manner, providing education on product options and safe consumption methods
- Demonstrate a strong understanding of cannabis: strains, product forms, effects, and consumption techniques and clearly communicate this to customers
- Stay informed through ongoing training related to cannabis education, compliance, and customer service
- Maintain up-to-date knowledge of current inventory, product launches, and promotions
- Accurately operate the POS system, ensuring precise payment collection and compliant dispensing
- Respond to customer inquiries via phone and website with professionalism and enthusiasm
- Address customer concerns with empathy, patience, and problem-solving
- Participate in opening, closing, and cash reconciliation procedures
- Maintain a clean, organized, and visually appealing sales floor and back-of-house environment
- Assist in store cleaning and upkeep to ensure a polished and welcoming space
- Keep displays stocked, visually engaging, and aligned with inventory levels
- Verify customer identification and ensure all purchases meet state regulatory requirements
- Uphold a compliant, customer-focused, and team-oriented workplace culture
- Be available for a flexible schedule, including weekends and holidays
Qualifications
- Previous retail or hospitality experience preferred
- Cannabis industry experience or strong cannabis knowledge is a plus
- Familiarity with POS systems and cash-handling processes
- Excellent communication, sales, and customer-service abilities
- Ability to adapt quickly in a dynamic environment
- Positive attitude, strong work ethic, and team-first mindset
- Must be at least 21 years old
Education
- High School Diploma or equivalent required
Experience
- Previous retail or hospitality experience is preferred
- At least one year of professional Cannabis experience preferred
Physical Requirements
- Ability to stand for extended periods
- Ability to lift, push, or pull up to 50 pounds
- Ability to bend or kneel repeatedly as needed
Benefits
- Tips
- Employee discount program
- Health Benefits for Full Time employees
- Opportunity to work with a dynamic team in a fast-growing industry
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have Cannabis retail experience? If so, please explain.
Experience:
- Retail sales: 1 year (Required)
Ability to Commute:
- Atlantic City, NJ 08401 (Required)
Work Location: In person
Salary : $16