What are the responsibilities and job description for the Training Coordinator position at High Point & Affiliated Organizations?
Training Program Development & Coordination Develop and manage the
annual training calendar, including new hire orientation, mandatory
trainings, and ongoing professional development. Coordinate logistics
for in-person and virtual trainings (scheduling, communication,
materials, registration, room setup). Maintain structured onboarding
training pathways for clinical, administrative, and support staff.
Assist in creating and updating curricula, presentations, and training
materials based on adult learning principles. Compliance & Recordkeeping
Track staff training completion in the Learning Management System (LMS)
and maintain accurate, auditable records. Ensure compliance with state
licensing requirements, Medicaid rules, accreditation standards (DPH,
DMH, Joint Commission), and internal policies. Prepare training reports
for leadership, auditors, and regulatory bodies as needed. Collaboration
& Communication Work with program leaders to assess training needs and
identify competency gaps. Coordinate with internal subject-matter
experts and external trainers to deliver relevant, evidence-based
content. Communicate training requirements, reminders, and updates to
staff and supervisors. Training Delivery Facilitate or co-facilitate
trainings such as orientation, crisis prevention, documentation
standards, and other organizational modules. Support the integration of
trauma-informed, culturally responsive, and recovery-oriented care
principles into all training initiatives. Quality & Evaluation Collect
and analyze training evaluations to assess effectiveness. Recommend
improvements to training processes, formats, and materials. Stay current
with trends and best practices in behavioral health education and
workforce development. Qualifications: Required Bachelor?s degree in
Behavioral Health, Education, Social Services, Human Resources, or
related field (or equivalent combination of experience and education).
Experience coordinating training, onboarding, or workforce development
programs. Strong organizational skills with attention to detail.
Excellent verbal and written communication skills. Proficiency with
Microsoft Office, virtual training tools (e.g., Zoom, Teams), and
Databases/LMS Platforms. Preferred Experience Working In a Behavioral
health or social services setting. Familiarity with trauma-informed
care, HIPAA, and evidence-based practices. Experience delivering
trainings or facilitating groups. Knowledge of accreditation standards
(CARF, Joint Commission). Key Competencies Project management Adult
learning principles Cultural competence and DEI awareness Data tracking
and reporting Customer service and collaboration Problem solving and
flexibility
annual training calendar, including new hire orientation, mandatory
trainings, and ongoing professional development. Coordinate logistics
for in-person and virtual trainings (scheduling, communication,
materials, registration, room setup). Maintain structured onboarding
training pathways for clinical, administrative, and support staff.
Assist in creating and updating curricula, presentations, and training
materials based on adult learning principles. Compliance & Recordkeeping
Track staff training completion in the Learning Management System (LMS)
and maintain accurate, auditable records. Ensure compliance with state
licensing requirements, Medicaid rules, accreditation standards (DPH,
DMH, Joint Commission), and internal policies. Prepare training reports
for leadership, auditors, and regulatory bodies as needed. Collaboration
& Communication Work with program leaders to assess training needs and
identify competency gaps. Coordinate with internal subject-matter
experts and external trainers to deliver relevant, evidence-based
content. Communicate training requirements, reminders, and updates to
staff and supervisors. Training Delivery Facilitate or co-facilitate
trainings such as orientation, crisis prevention, documentation
standards, and other organizational modules. Support the integration of
trauma-informed, culturally responsive, and recovery-oriented care
principles into all training initiatives. Quality & Evaluation Collect
and analyze training evaluations to assess effectiveness. Recommend
improvements to training processes, formats, and materials. Stay current
with trends and best practices in behavioral health education and
workforce development. Qualifications: Required Bachelor?s degree in
Behavioral Health, Education, Social Services, Human Resources, or
related field (or equivalent combination of experience and education).
Experience coordinating training, onboarding, or workforce development
programs. Strong organizational skills with attention to detail.
Excellent verbal and written communication skills. Proficiency with
Microsoft Office, virtual training tools (e.g., Zoom, Teams), and
Databases/LMS Platforms. Preferred Experience Working In a Behavioral
health or social services setting. Familiarity with trauma-informed
care, HIPAA, and evidence-based practices. Experience delivering
trainings or facilitating groups. Knowledge of accreditation standards
(CARF, Joint Commission). Key Competencies Project management Adult
learning principles Cultural competence and DEI awareness Data tracking
and reporting Customer service and collaboration Problem solving and
flexibility