What are the responsibilities and job description for the Field Service Supervisor position at HiFyve?
HVAC Field Service SupervisorSalary: $130,000 – $160,000Overview We are seeking a highly skilled HVAC Field Service Supervisor to support and lead a team of 15 commercial HVAC technicians. This role is heavily field-based—not an office position—and requires a hands-on leader who can coach technicians, resolve issues in real time, and run service calls independently when needed.ResponsibilitiesProvide daily field supervision, support, and mentorship to a team of 15 commercial HVAC service technicians.Assist technicians in diagnosing, troubleshooting, and resolving issues over the phone and on-site.Perform service calls independently when necessary, ensuring high-quality workmanship and customer satisfaction.Conduct field visits to assess job progress, verify work quality, and provide technical guidance.Coordinate daily workload, prioritize emergency calls, and support technicians in meeting schedule demands.Ensure compliance with safety standards, company procedures, and industry best practices.Support training, onboarding, and skill development across the service team.Communicate effectively with customers, management, and team members regarding job status and service needs.Qualifications2 years of supervisory experience in HVAC or 8 years as a Lead HVAC Technician.Strong commercial HVAC troubleshooting and technical diagnostic skills.Ability to coach and guide technicians both remotely and in the field.EPA Universal Certification required; additional licenses a plus.Excellent communication, leadership, and customer-service skills.Valid driver's license and ability to work in a fast-paced, field-focused role.Strong organizational skills with the ability to manage multiple priorities daily.
Salary : $130,000 - $160,000