What are the responsibilities and job description for the Inside Sales Coordinator position at HICO America?
HICO America, headquartered in Pittsburgh Pennsylvania with facilities in Los Angeles, Greensburg, PA, and Memphis TN, is part of the Power Systems business unit, in the Industrial Performance Group of the Hyosung Corporation, a large publicly traded corporation based in Seoul, South Korea. HICO is an ISO 9001 and 14001 certified company, with primary business in power system products and solutions.
The Inside Sales candidate, reporting to the Manager of Inside Sales, is responsible for supporting the Sales & Marketing activities across the HICO suite of products including Power Transformers, Gas-insulated Switching Devices, Battery Energy Storage Solutions and FACTS Solutions. The candidate will be a key contributor to our Sales Team. The Inside Sales candidate qualifies leads and actively supports the Outside Sales Team in a given territory while working in a team environment with various sales channels. The candidate will be responsible for maintaining and further developing relationships across the territory including the local sales representative network, customers, and internal teams with the ultimate goal of growing sales revenue and profitability. An entrepreneurial spirit and dynamic personality will succeed in this fast-paced environment collaborating with several internal and external divisions to deliver problem solving solutions to the power industry.
THE ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Sales management of a given territory
- Driving the sales team through strong selling practices to include: relationship development; time management; effective communication; and product knowledge
- Actively contributes to the success of the sales channel by participating in relevant annual, quarterly, and weekly business planning activities to include forecasting; opportunity management; and attainment of sales goals
- Engagement and relationship building with sales reps and customers
- Collaborating with internal procurement, project management, engineering, accounting, and administrative teams
- Managing RFQs, RFIs, Proposal preparation and delivery
- Managing Purchase Orders and Change Orders as well as accounting engagement
- Managing deadlines and being highly responsive
- Attending sales meetings and/or conferences when necessary
- Building your own brand with an entrepreneurial spirit
EDUCATION/SPECIAL SKILLS/EXPERIENCE/TRAIN:
- We encourage applications from candidates at all experience levels, including those who are just starting their careers
- Excellent communication skills, both verbal and written
- Good organizational skills and the ability to multitask
- Exceptional customer service skills
- Strong listening and sales skills
- Technical degree or electrical background
- Power industry experience
PHYSICAL/MENTAL CHARACTERISTICS OF THE POSITION AND ENVIRONMENTAL FACTORS OF THE WORK:
- Ability to self-control under pressure in a fast-paced work environment
- Ability to meet required deadlines and manage multiple priorities
- Ability to build trusted and cooperative relationships with employees, vendors, and management
- Ability to sit for extended periods and perform computer-based work
HICO America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.