What are the responsibilities and job description for the Service Technician position at Hiab USA?
Your mission To perform service, (preventive maintenance, safety checks,
corrective actions, upgrades and refurbishment) on equipment, at
assigned Hiab locations in line with Managers instructions. Responsible
for contributing to productive customer relationships as well as
following Best Practice in all administrative and technical activities.
Key responsibilities Inspect, perform service, troubleshoot (preventive
maintenance, safety checks, corrective actions, upgrades and
refurbishment) on the following equipment: Forklifts, Knuckle Boom
Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with
Managers instructions Follow applicable safety rules, agreed working
practices and environmental requirements Staying up to date with
technical developments as shown in internal service bulletins and
completing technical courses when instructed by District Service Manager
Respond to customers queries and concerns to maximize customer
satisfaction & follow Hiab Customer Satisfaction Guidelines Keep
adequate records, maintain documentation & submit daily reports in the
format specified by the District Service Manager Recognize sales
opportunities and communicate to District Service Manager Coach/tutor
junior colleagues and trainees as necessary Conduct self at all times in
a way that promotes a positive image of the Hiab brand and follow rules
of the Quality System What we are looking for Ability to obtain and
maintain a 1-year DOT Medical Card is required for this position Valid
Drivers License is required No more than one moving violation in the
last year, or two violations within a two year time frame. All
violations will be reviewed High School diploma or equivalent is
required 3 years of mechanical, hydraulic and electrical operations
Appropriate Diagnostic And Troubleshooting Skills Own Tools Required
Know, understand and comply with Hiab USA, Inc. Operating and Technical
Procedures and Workplace Instructions What we offer As a part of our
Employees First culture, we offer opportunities to grow within a dynamic
environment that values flexibility and your well-being. We strive to
make things easier, empower you to succeed, and strive for excellence in
a positive and inclusive environment. Our benefits include \$3,000
SIGN-ON Bonus Comprehensive benefit package including: health, vision,
dental, company-paid & voluntary life insurance upon first day of
employment 401k program with 6% company match Personal time off and
company-paid holidays Opportunities for career growth and competitive
salary commensurate with experience Tuition reimbursement for
job-related continued education Referral Program You may also be
provided with a company cell phone, laptop and/or credit card, all to be
used for the purpose of conducting company business Ready to apply? If
you are excited about this opportunity, please submit your Resume/CV
today for consideration! HIAB USA is an Equal Opportunity Employer. We
do not discriminate on the basis of race, color, religion, sex
(including pregnancy, gender identity, and sexual orientation), national
origin, age, disability, veteran status, genetic information, or any
other legally protected characteristic. All employment decisions,
including recruitment, hiring, and training, are based on merit,
corrective actions, upgrades and refurbishment) on equipment, at
assigned Hiab locations in line with Managers instructions. Responsible
for contributing to productive customer relationships as well as
following Best Practice in all administrative and technical activities.
Key responsibilities Inspect, perform service, troubleshoot (preventive
maintenance, safety checks, corrective actions, upgrades and
refurbishment) on the following equipment: Forklifts, Knuckle Boom
Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with
Managers instructions Follow applicable safety rules, agreed working
practices and environmental requirements Staying up to date with
technical developments as shown in internal service bulletins and
completing technical courses when instructed by District Service Manager
Respond to customers queries and concerns to maximize customer
satisfaction & follow Hiab Customer Satisfaction Guidelines Keep
adequate records, maintain documentation & submit daily reports in the
format specified by the District Service Manager Recognize sales
opportunities and communicate to District Service Manager Coach/tutor
junior colleagues and trainees as necessary Conduct self at all times in
a way that promotes a positive image of the Hiab brand and follow rules
of the Quality System What we are looking for Ability to obtain and
maintain a 1-year DOT Medical Card is required for this position Valid
Drivers License is required No more than one moving violation in the
last year, or two violations within a two year time frame. All
violations will be reviewed High School diploma or equivalent is
required 3 years of mechanical, hydraulic and electrical operations
Appropriate Diagnostic And Troubleshooting Skills Own Tools Required
Know, understand and comply with Hiab USA, Inc. Operating and Technical
Procedures and Workplace Instructions What we offer As a part of our
Employees First culture, we offer opportunities to grow within a dynamic
environment that values flexibility and your well-being. We strive to
make things easier, empower you to succeed, and strive for excellence in
a positive and inclusive environment. Our benefits include \$3,000
SIGN-ON Bonus Comprehensive benefit package including: health, vision,
dental, company-paid & voluntary life insurance upon first day of
employment 401k program with 6% company match Personal time off and
company-paid holidays Opportunities for career growth and competitive
salary commensurate with experience Tuition reimbursement for
job-related continued education Referral Program You may also be
provided with a company cell phone, laptop and/or credit card, all to be
used for the purpose of conducting company business Ready to apply? If
you are excited about this opportunity, please submit your Resume/CV
today for consideration! HIAB USA is an Equal Opportunity Employer. We
do not discriminate on the basis of race, color, religion, sex
(including pregnancy, gender identity, and sexual orientation), national
origin, age, disability, veteran status, genetic information, or any
other legally protected characteristic. All employment decisions,
including recruitment, hiring, and training, are based on merit,