What are the responsibilities and job description for the Customer Service position at HF Foods Group Inc.?
HF Foods Group, Inc. (NASDAQ: HFFG), headquartered in Las Vegas, Nevada, is a leading distributor of international foodservice solutions to Asian restaurants and other businesses across the United States. With 15 distribution centers strategically located throughout the nation, HF Foods Group aims to supply the increasing demand for Asian American restaurant cuisine.
PRIMARY FUNCTIONS:
We are seeking a dedicated and enthusiastic individual to join our team as a Merchandising Support Associate. The Merchandising Support Associate's main responsibilities are stocking shelves, sorting returned products, counting materials, computer data entry, and general housekeeping. The successful candidate will also be responsible for working with other shipping/receiving departments and maintaining all associated records. Candidates must have great communication skills and basic computer skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Organize and maintain inventory in the warehouse.
- Recording of returns.
- Handling Return products (inspection, reporting, repacking, restocking)
- Keep the return area clean and organized.
- Follow safety guidelines and procedures.
- Customer Service (Effective communication with customers, providing a sense of urgency to get our customers materials. Work with Management on issue resolution, shortages, and product problems.)
SKILLS AND QUALIFICATIONS:
- Organize and maintain inventory in the warehouse.
- Recording of returns.
- Handling Return products (inspection, reporting, repacking, restocking)
- Keep the return area clean and organized.
- Follow safety guidelines and procedures.
- Customer Service (Effective communication with customers, providing a sense of urgency to get our customers materials. Work with Management on issue resolution, shortages, and product problems.)
EDUCATION AND/OR TRAINING:
- High school diploma/GED.
WORK CONDITIONS:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Office and warehouse environment
- Occasional periods of standing or sitting for extended periods
- Required wearing of appropriate PPE when required.
- Be able to lift and carry up to 100 pounds.
EQUAL OPPORTUNITY EMPLOYER:
HF Foods Group emphasizes and provides equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
