What are the responsibilities and job description for the Infrastructure Project Manager position at Hexaware Technologies?
Role : Infrastructure Project Manager
Location: Alpharetta, GA (Onsite 5 Days/Week)
Job Type: Full-Time
- Manage enterprise-wide infrastructure, database, network, cloud, and security-related initiatives.
- Coordinate projects impacting hundreds of applications across multiple portfolios and technology teams.
- Work closely with application owners, infrastructure teams, security teams, and senior stakeholders.
- Understand technical changes and assess business, operational, and application impacts.
- Translate technical information into business-friendly updates, risks, decisions, and executive communications.
- Manage 4-5 concurrent, time-sensitive projects, including long-term initiatives lasting 6 months.
- Develop project roadmaps, schedules, dependencies, and remediation plans.
- Drive project execution through effective stakeholder coordination and risk management.
Key Responsibilities
Project Planning & Delivery
- Manage multiple infrastructure, database, network, AWS, and security projects simultaneously.
- Develop and maintain project plans, schedules, milestones, and roadmaps.
- Define priorities, dependencies, risks, assumptions, and action plans.
- Track project progress and ensure timely delivery of milestones.
- Coordinate long-term remediation and infrastructure modernization programs.
Stakeholder & Team Coordination
- Coordinate activities across multiple portfolios and technical teams.
- Partner with application owners, security teams, infrastructure teams, and business stakeholders.
- Facilitate project meetings, readiness reviews, working sessions, and stakeholder discussions.
- Obtain commitments from responsible teams and ensure accountability.
- Follow up proactively on deliverables and remediation activities.
Change & Impact Management
- Understand the purpose and scope of proposed technical changes.
- Assess upstream and downstream application impacts.
- Coordinate enterprise-wide changes affecting large application environments.
- Ensure compliance with infrastructure, AWS, security, and governance policies.
- Validate implementation readiness and deployment requirements.
Risk & Issue Management
- Identify risks, issues, resource constraints, and schedule concerns.
- Develop mitigation and contingency plans.
- Escalate critical risks with an appropriate sense of urgency.
- Drive issue resolution until completion.
- Support major incident coordination and remediation efforts.
Communication & Reporting
- Translate technical discussions into business-focused communication.
- Prepare executive-level status reports and presentations.
- Provide updates on project status, risks, dependencies, and decisions.
- Communicate production risks and business impacts effectively.
- Act as the communication bridge between technology teams and leadership.
Implementation Support
- Coordinate implementation planning and validation activities.
- Manage communication plans and stakeholder notifications.
- Support rollback planning and contingency management.
- Conduct post-implementation reviews and follow-ups.
- Provide occasional weekend or after-hours support during critical implementations or incidents.
Required Qualifications
Project Management Experience
- 10 years of Project Management experience.
- Experience managing infrastructure, database, cloud, network, security, or production-support initiatives.
- Proven ability to manage multiple concurrent projects.
- Experience working within large enterprise environments.
- Strong Agile and Scrum knowledge.
Technical Understanding
- Working knowledge of AWS cloud environments.
- Understanding of networking concepts and infrastructure architecture.
- Knowledge of databases and application dependencies.
- Ability to evaluate technical changes and business impacts.
- Familiarity with security and governance requirements.
Preferred Qualifications
- PMP Certification preferred.
- AWS Associate Certification preferred.
- Experience with Power BI dashboard development and reporting.
- Experience supporting regulated or highly governed environments.
- Experience managing infrastructure migrations and upgrade programs.
- Experience coordinating enterprise remediation initiatives.
- Experience supporting database modernization and security programs.
Technical Knowledge Expectations
Cloud & AWS
- AWS infrastructure and cloud governance policies.
- AWS networking and connectivity concepts.
- Cloud migration and remediation projects.
Networking
- VPCs (Virtual Private Clouds).
- VPC Endpoints.
- Routing and Route Tables.
- Security Groups.
- Network ACLs (NACLs).
Databases
- Oracle Database.
- Amazon RDS.
- Amazon Aurora.
- Microsoft SQL Server.
- Amazon DynamoDB.
Operating Systems
- Windows Server environments.
- Linux environments.
Security & Identity
- Identity and Access Management (IAM).
- Security governance and controls.
- Access management processes.
Infrastructure Operations
- Infrastructure upgrades and migrations.
- Server patching and remediation.
- Monitoring and alerting.
- Production incident management.
- Performance and availability management.
Application Dependencies
- Upstream and downstream application dependencies.
- Service integrations and interconnectivity.
- Enterprise application impact assessments.
Key Success Attributes
- Strong sense of urgency.
- Excellent prioritization skills.
- Strong organizational abilities.
- Executive-level communication skills.
- Team-oriented and collaborative mindset.
- Consistent accountability and ownership.
- Ability to influence without direct authority.
- Confidence in technical discussions.
- Strong analytical and problem-solving skills.
- Ability to simplify complex technical concepts.
- Proactive risk identification and escalation.
- Strong follow-through and execution focus.
- Ability to work effectively with both leadership and technical teams.