Site Reliability Engineer

Role: SRE Engineer with API Integration
Location: Plano, TX

Integration Services SRE (skills - Mulesoft, Middleware, Camel, Tibco):

Required experienced Integration Services SRE to ensure the reliability, scalability, and performance of enterprise integration platforms. The role involves managing and optimizing middleware solutions, supporting integration frameworks, and automating operational tasks to maintain high availability of services.

Key Responsibilities

Monitor, maintain, and improve the reliability of integration services across multiple environments.

Manage and troubleshoot middleware platforms such as MuleSoft, Apache Camel, and TIBCO.

Implement automation for deployment, monitoring, and incident response.

Collaborate with development teams to design resilient integration architectures.

Perform root cause analysis for incidents and drive permanent fixes.

Ensure compliance with SLAs and security standards.

Participate in on-call rotations for production support and incident management.

Required Skills

Integration Platforms: Strong hands-on experience with MuleSoft, Apache Camel, and TIBCO.

Middleware Expertise: Understanding of message queues, APIs, and enterprise service bus (ESB) concepts.

SRE Practices: Incident management, monitoring, alerting, and capacity planning.

Automation & Scripting: Proficiency in scripting languages (Shell, Python) for operational automation.

Cloud & CI/CD: Familiarity with cloud platforms (AWS/Azure) and DevOps tools (Jenkins, Git).

Performance Monitoring: Experience with tools like Splunk, AppDynamics, or similar.

Preferred Qualifications

Knowledge of containerization (Docker, Kubernetes).

Experience with API security and governance.

ITIL certification or exposure to ITIL processes.

Soft Skills

Strong problem-solving and analytical skills.

Excellent communication and collaboration abilities.

Ability to work in a fast-paced, 24x7 support environment.