What are the responsibilities and job description for the Integration Services SRE position at Hexaware Technologies, Inc?
Job Details
Position: Integration Services SRE
Location: Plano, TX 75024 (Onsite)
Hiring: W2 Contract / Fulltime
Required experienced Integration Services SRE to ensure the reliability, scalability, and performance of enterprise integration platforms. The role involves managing and optimizing middleware solutions, supporting integration frameworks, and automating operational tasks to maintain high availability of services.
Key Responsibilities:
- Monitor, maintain, and improve the reliability of integration services across multiple environments.
- Manage and troubleshoot middleware platforms such as MuleSoft, Apache Camel, and TIBCO.
- Implement automation for deployment, monitoring, and incident response.
- Collaborate with development teams to design resilient integration architectures.
- Perform root cause analysis for incidents and drive permanent fixes.
- Ensure compliance with SLAs and security standards.
- Participate in on-call rotations for production support and incident management.
Required Skills:
- Integration Platforms: Strong hands-on experience with MuleSoft, Apache Camel, and TIBCO.
- Middleware Expertise: Understanding of message queues, APIs, and enterprise service bus (ESB) concepts.
- SRE Practices: Incident management, monitoring, alerting, and capacity planning.
- Automation & Scripting: Proficiency in scripting languages (Shell, Python) for operational automation.
- Cloud & CI/CD: Familiarity with cloud platforms (AWS/Azure) and DevOps tools (Jenkins, Git).
- Performance Monitoring: Experience with tools like Splunk, AppDynamics, or similar.
Preferred Qualifications:
- Knowledge of containerization (Docker, Kubernetes).
- Experience with API security and governance.
- ITIL certification or exposure to ITIL processes.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work in a fast-paced, 24x7 support environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
