Accounting Manager

Herschend is seeking a proficient and analytical Accounting Manager to join our Finance operations for our newest hospitality venture, Dolly Parton’s SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate is passionate about hospitality, takes a consistent approach to financial initiatives, and exhibits extraordinary accuracy skills. The Accounting Manager is an advocate for the property, and passionate about delivering exceptional experiences to their team and guests.   

Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.  

The Accounting Manager position provides a unique opportunity for the right individual to contribute to the pre-opening efforts in defining financial policy and processes for Dolly Parton’s SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton’s Museum.  The position is responsible for assisting in the implementation of financial initiatives and controls for the property to effectively position the property for a successful launch in Q2 2026. Of primary importance in this role is the ability to partner with our team in achieving our respective goals and fully contribute to the overall revenue and expense accuracy for the property.  To achieve success in this role, one must drive results while adhering to our Heartspitality® culture  

SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself! 

SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES 

• Responsible for complete training of staff for the job duties of the following positions: Accounts Receivables / Income Audit, Accounts Payable / Purchasing. 
• Coordinate all on site accounting functions with the Director of Finance.  Act as liaison for all corporate accounting requests 
• Work closely with all departments to come up with solutions to Systems & Controls processes. 
• Complete all Balance Sheet and Bank reconciliations. 
• Complete the treasury and credit card reconciliation properly and in a timely manner. 
• Ensure a timely month-end close. 
• Produce accurate financial statements. 
• Assist departments with general ledger research and re-class entries. 
• Assist with GL Functions (Entry Creation, Viewing Entries, Copy and Print, Run Reports). 
• Prepare monthly journal entries as assigned. 
• Ensure the effective management of Accounts Receivable to minimize the risk of extending credit. 
• Responsible for ensuring timely billing of all direct bill accounts with complete backup and accurate invoices. 
• Produce the daily labor productivity report. 
• Display and effectively communicate SongTeller Hotel culture. 
• Understand and ensure compliance with all SongTeller Hotel Finance SOP’s. 
• Assist with Audit requests. 
• Assist with special projects 
• Prepare and distribute the various reports when needed. 
• Maintain open communication with all departments. 
• Perform other tasks requested by Director of Finance. 

This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.

 QUALIFICATIONS

• Minimum of 3 years of accounting management experience to include hotel front office and accounting experience is strongly preferred. 

• College degree or formal accounting education preferred. 

• Previous experience in high customer contact environment, with previous experience answering customer questions and handling customer concerns. 

• Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, and co-workers, both in person and by telephone. 

• Ability to input information accurately and efficiently into various computer systems. 

• Ability to work cohesively with co-workers both within and outside of your department. 

• Ability to compute accurate mathematical calculations. 

• Ability to think clearly quickly and quickly to make concise decisions with strong problem-solving skills. 

• Developed computer proficiencies, particularly with Microsoft Office, Opera PMS, and Restaurant POS systems.   

• Maintain a professional appearance offering a positive experience to all guests. 

• Strong organizational skills with attention to detail and ability to multi-task in a fast-paced environment. 

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND 

Dolly Parton’s SongTeller Hotel is the newest hospitality venture of Herschend, the world’s largest family-owned themed attractions company that’s been Bringing Families Closer Together by Creating Memories Worth Repeating® for seven generations. Our 12,000 passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome family entertainment brands. Each offers distinctive experiences that inspire discovery and deliver on Herschend’s commitment that every guest leaves with two things: a smile and a deeper connection with one another.   

The heart of Herschend’s success has long been the world-renowned hospitality that’s rooted in our DNA. We call it Heartspitality®. It’s a unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating® to create real impact and joy that spreads through our hosts to our guests and out into our communities.   

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.