What are the responsibilities and job description for the Receptionist position at HERMLE USA?
Who we are:
HERMLE USA, Inc., located in Franklin, Wisconsin is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, Gosheim, Germany and provides North America's leading manufacturers with the finest high precision machining centers and world-class technical customer support.
Our employees are the most important asset and the backbone of Hermle USA! Without the people in our organization we would sell nothing but machines and wouldn't be able to satisfy and even exceed our customer's expectations.
We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore we value open, professional and friendly communication internally as well as with our customers and partners worldwide!
What we are looking for:
Individuals that are friendly and genuinely care about the happiness of the people around them. Someone that has a can-do attitude and asks, "what else can I do?", a real team player who provides – and values – honest improvementoriented feedback. We need people that take accountability for their actions and pride in their work.
Responsibilities:
- Greet and welcome customers and visitors in a courteous and professional manner
- Provides overall administrative support to all Departments
- Office maintenance, keeping the office and conference rooms clean and organized, and performing inventory of office and kitchen supplies
- Providing exceptional customer service to our guests
- Organize and schedule training events and catering for customer visits
- Record keeping, organization and filing
- Makes travel arrangements and negotiates rates with local hotels
- Resolves administrative problems by coordinating the preparation of reports, analyzing data and identifying solutions
- Performs other duties and responsibilities as requested
Requirements:
- High School Diploma and prior general office experience preferred
- Strong organizational / communications skills
- Detail oriented
- Self-motivated
- Microsoft Office skills
- Ability to analyze information
- Must maintain a professional demeanor
- Salesforce experience is a plus