What are the responsibilities and job description for the Administrative Assistant - Comics position at Heritage?
Job Type
Full-time
Description
Start your career with one of the nation’s fastest-growing auction houses!
At Heritage Auctions, you’ll be part of a team that brings rare collectibles to life, from Fine Art and Luxury Goods to Sports Memorabilia, Coins, and beyond. Headquartered in Dallas with offices worldwide, we offer a collaborative, fast-paced environment where curiosity is valued, growth is fostered, and every day brings something new to discover. If you’re driven, detail-oriented, and curious about the stories behind extraordinary objects, we invite you to join our team and grow in a dynamic environment where passion for history, culture, and storytelling connects collectors and enthusiasts worldwide!
ROLE SUMMARY: The Administrative Assistant supports the Comic Vice Presidents by providing high-level coordination for priority consignments and client relationships. This role enhances client service, streamlines internal communication, and supports revenue growth by enabling VPs to focus on high-value client engagement. Serving as a central point of contact, this role ensures high-value consignments are proactively managed from intake through auction, while maintaining clear, timely communication across departments and with clients.
LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane
Benefits
What You'll Do
Client & Consignment Management
WHAT WE ARE LOOKING FOR:
Education And Experience
Full-time
Description
Start your career with one of the nation’s fastest-growing auction houses!
At Heritage Auctions, you’ll be part of a team that brings rare collectibles to life, from Fine Art and Luxury Goods to Sports Memorabilia, Coins, and beyond. Headquartered in Dallas with offices worldwide, we offer a collaborative, fast-paced environment where curiosity is valued, growth is fostered, and every day brings something new to discover. If you’re driven, detail-oriented, and curious about the stories behind extraordinary objects, we invite you to join our team and grow in a dynamic environment where passion for history, culture, and storytelling connects collectors and enthusiasts worldwide!
ROLE SUMMARY: The Administrative Assistant supports the Comic Vice Presidents by providing high-level coordination for priority consignments and client relationships. This role enhances client service, streamlines internal communication, and supports revenue growth by enabling VPs to focus on high-value client engagement. Serving as a central point of contact, this role ensures high-value consignments are proactively managed from intake through auction, while maintaining clear, timely communication across departments and with clients.
LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane
Benefits
- Medical, Dental, Vision coverage
- Paid time off
- 401k savings plans
- Onsite gym with access to a personal trainer
What You'll Do
Client & Consignment Management
- Act as a dedicated liaison for high-value clients and consignments
- Proactively track priority consignments from intake through auction completion
- Maintain visibility into active consignments and current client leads
- Respond to client inquiries regarding consignment status and processing timelines
- Ensure consistent, timely, and proactive communication with high-value clients
- Serve as the primary point of coordination between Comic VPs and internal departments
- Collaborate with accounting, shipping, operations, and client services teams
- Track consignment status across departments to ensure accuracy and efficiency
- Manage internal follow-ups to keep consignments progressing on schedule
- Assist Comic Vice Presidents with scheduling, calendar management, and travel coordination
- Support expense tracking, reporting, and submission
- Help coordinate meetings, internal priorities, and day-to-day administrative needs
- Identify and escalate delays or issues impacting consignments
- Drive resolution by coordinating with appropriate internal teams
- Support process improvements that enhance efficiency and client experience
- Help ensure deadlines and auction schedules are met
- Improves client satisfaction through proactive communication and transparency
- Increases operational efficiency by centralizing coordination
- Supports revenue growth by enabling VPs to focus on high-value client relationships
- Protects high-value consignments through active oversight and follow-through
WHAT WE ARE LOOKING FOR:
Education And Experience
- Experience with email and chat-based client communication
- Proficiency in Microsoft Outlook and Excel required
- Proficiency in Microsoft Office, particularly Word and Excel
- Strong organizational and project management skills with the ability to manage multiple priorities
- Exceptional verbal, written, and interpersonal communication skills
- Client-focused mindset with a positive, solutions-oriented attitude
- Strong critical thinking and problem-solving abilities with sound judgment
- High attention to detail with strong follow-through and accuracy
- Ability to multitask and manage time effectively in a fast-paced environment
- Comfortable collaborating cross-functionally across departments
- Ability to work independently and as part of a team
- Multilingual skills are a plus
- Fast-paced, high-demand environment requiring adaptability and strong prioritization skills
- Ability to occasionally lift up to 25 lbs