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Front Desk Staff

Heritage Vet Partners and their Partner Clinics
Elkader, IA Full Time
POSTED ON 9/22/2026 CLOSED ON 10/24/2026

What are the responsibilities and job description for the Front Desk Staff position at Heritage Vet Partners and their Partner Clinics?

We are seeking a friendly, organized, and professional individual to serve as the first point of contact for our office. In this role, you will help create a welcoming experience for visitors, clients, and team members while supporting daily administrative operations. The ideal candidate enjoys multitasking, communicates clearly, and maintains a polished and helpful presence in a fast-paced environment.

Responsibilities

  • Greet and assist visitors, clients, and staff in a courteous and professional manner
  • Answer and route incoming phone calls, take messages, and respond to general inquiries
  • Manage the front desk area to ensure it remains organized, welcoming, and presentable
  • Schedule appointments, coordinate calendars, and assist with meeting logistics as needed
  • Receive, sort, and distribute mail, packages, and deliveries
  • Maintain accurate records, logs, and basic administrative documentation
  • Support office operations with filing, data entry, photocopying, and other clerical tasks
  • Assist with general coordination between departments to help ensure smooth daily operations
  • Handle sensitive information with discretion and professionalism

Qualifications

  • High school diploma or equivalent
  • Previous experience in a receptionist, front desk, customer service, or administrative support role preferred
  • Strong verbal and written communication skills
  • Excellent interpersonal skills and a customer-focused approach
  • Strong organizational skills with the ability to manage multiple tasks effectively
  • Basic proficiency with phone systems, email, scheduling tools, and standard office software
  • Ability to remain professional, composed, and helpful in a busy environment
  • Attention to detail and a commitment to accuracy

Preferred Attributes

  • Positive attitude and a willingness to support others
  • Ability to adapt to changing priorities throughout the day
  • Dependable, punctual, and able to work independently or as part of a team
  • Professional appearance and demeanor

What We Offer

  • A welcoming and collaborative work environment
  • Opportunities to build administrative and customer service skills
  • Training and support to help you succeed in the role
  • A chance to contribute to a positive first impression for our organization

If you are organized, approachable, and ready to provide excellent front-line support, we encourage you to apply.

Salary.com Estimation for Front Desk Staff in Elkader, IA
$30,488 to $36,989
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