What are the responsibilities and job description for the Concierge position at Heritage Senior Living?
Concierge / Receptionist / Front Desk | Full-Time
Heritage Senior Living | Monona, WI
Heritage Senior Living is exceptional team-orientated organization with a growth mindset. We’re dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We’re here to help them along the way!
Why you should join Heritage:
- **Immediate Pay – on-demand access to your pay as you work**
- **Flexible Scheduling**
- **Exceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount Program**
What makes a Concierge successful?
- Caring and compassionate attitude with true concern for people
- Strong customer service focus; ability to work discreetly in resident and guest areas
- Ability to work collaboratively as part of a team; work independently with limited supervision
- Ability to multitask and answer multi-line phone system
- Experience with hospitality, receptionist, lobbying, is tech savvy, and has used Outlook and Microsoft suite programs
Responsibilities:
- Great, assist, and provide customer service to residents, families, visitors, and staff
- Maintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely manner
- Assist management team with administrative scheduling duties: meetings, trainings, interviews, and new hire orientations
- Maintain comfort, privacy, and dignity of our residents
Requirements:
- Ability to speak, read and write English
- High school diploma, GED, or 1-3 months related experience or training preferred
- Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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