What are the responsibilities and job description for the Server position at Heritage Restaurant Group?
We are seeking a friendly and efficient Restaurant Server to join our team. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to work in a fast-paced environment. As a server, you will be responsible for providing outstanding service to our guests, ensuring their dining experience is enjoyable and memorable.
Key Responsibilities:
- Greet guests warmly and promptly upon arrival.
- Present menus and provide detailed information on dishes and beverages.
- Take accurate food and drink orders and relay them to the kitchen staff.
- Serve food and beverages to guests in a timely and courteous manner.
- Monitor guest satisfaction and promptly address any concerns or requests.
- Clear and clean tables, ensuring a tidy dining area.
- Process payments and handle cash transactions accurately.
- Collaborate with team members to ensure efficient service and a positive work environment.
- Adhere to all health and safety regulations.
Qualifications:
- Previous experience as a server or in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently under pressure.
- Strong attention to detail and organizational skills.
- Positive attitude and a team player.
- Flexibility to work evenings, weekends, and holidays.
- Basic math skills for handling cash transactions.
Benefits:
- Competitive hourly wage plus tips.
- Opportunities for career growth and development.
- Employee discounts on meals.
- Flexible scheduling.
- Friendly and supportive work environment.