What are the responsibilities and job description for the FOH & BOH Positions position at Heritage Restaurant Group?
Server
Brick Alley on Thames is seeking friendly, energetic, and customer-focused Servers to join our team. Servers play a key role in creating exceptional dining experiences by providing attentive service, menu guidance, and hospitality to every guest.
Essential Responsibilities
- Greet guests promptly and professionally.
- Present menus, answer questions, and make food and beverage recommendations.
- Accurately enter orders into the POS system.
- Serve food and beverages in a timely manner.
- Monitor guest satisfaction and respond to requests promptly.
- Process payments and handle cash and credit card transactions accurately.
- Maintain cleanliness and organization of dining areas.
- Follow all food safety, sanitation, and responsible alcohol service guidelines.
- Work collaboratively with kitchen and front-of-house team members.
Qualifications
- Previous restaurant serving experience preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Availability to work weekends, holidays, and evenings as needed.
- Ability to stand and walk for extended periods and lift up to 25 pounds.
Benefits
- Competitive pay plus tips.
- Flexible scheduling.
- Opportunities for advancement.
- Employee meal discounts.
Server Assistant / Barback
This position helps ensure efficient service by assisting servers and bartenders, maintaining cleanliness, and keeping supplies fully stocked.
Essential Responsibilities
- Assist servers with food delivery, clearing tables, and resetting dining areas.
- Support bartenders by restocking liquor, beer, wine, mixers, ice, and supplies.
- Maintain cleanliness and organization of the dining room, bar, and service stations.
- Remove dishes and glassware promptly.
- Refill water and assist guests as needed.
- Stock and replenish supplies throughout shifts.
- Follow food safety and sanitation standards.
- Provide support wherever needed to ensure excellent guest service.
Qualifications
- Restaurant experience preferred but not required.
- Positive attitude and strong work ethic.
- Ability to work efficiently in a fast-paced environment.
- Strong communication and teamwork skills.
- Ability to lift up to 50 pounds and stand for extended periods.
- Flexible availability, including nights, weekends, and holidays.
Benefits
- Competitive pay plus tips.
- Flexible scheduling.
- Advancement opportunities.
- Employee meal discounts.
Dishwasher
This role is essential to ensuring smooth restaurant operations and supporting the culinary team.
Essential Responsibilities
- Wash and sanitize dishes, cookware, utensils, and kitchen equipment.
- Maintain cleanliness of dishwashing and kitchen areas.
- Empty trash and recycling as needed.
- Assist with general cleaning and closing duties.
- Support kitchen operations to ensure smooth service.
Qualifications
- Previous restaurant experience preferred but not required.
- Strong work ethic and reliability.
- Ability to work in a fast-paced environment.
- Ability to stand for extended periods and lift up to 50 pounds.
Benefits
- Flexible scheduling.
- Opportunities for growth and advancement.
- Employee meal discounts.
- Supportive team-oriented work environment.
Compensation: $18.00 per hour
Prep Cook
Support kitchen operations through food preparation, organization, and adherence to quality standards.
Essential Responsibilities
- Prepare ingredients, vegetables, sauces, and proteins according to recipes.
- Assist with portioning and food storage.
- Label, date, and properly store products.
- Maintain cleanliness and organization of prep areas.
- Support line cooks during peak service periods.
- Follow all food safety and sanitation procedures.
Qualifications
- Previous kitchen experience preferred but not required.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to stand for extended periods and lift up to 50 pounds.
Benefits
- Flexible scheduling.
- Opportunities for growth and advancement.
- Employee meal discounts.
- Supportive team-oriented work environment.
Compensation: $20.00–$22.00 per hour
Line Cook
Preparing high-quality menu items while maintaining consistency, cleanliness, and efficiency in a fast-paced kitchen environment.
Essential Responsibilities
- Prepare and cook menu items according to recipes and restaurant standards.
- Ensure food quality, consistency, and presentation.
- Maintain a clean and organized workstation.
- Follow all food safety and sanitation guidelines.
- Assist with inventory management and stock rotation.
- Work closely with kitchen staff to ensure timely food service.
Qualifications
- Previous line cook or kitchen experience preferred.
- Ability to multitask and work under pressure.
- Strong teamwork and communication skills.
- Knowledge of food safety and sanitation practices.
- Ability to stand for extended periods and lift up to 50 pounds.
Benefits
- Flexible scheduling.
- Opportunities for growth and advancement.
- Employee meal discounts.
- Supportive team-oriented work environment.
Compensation: $20.00–$24.00 per hour
Salary : $18 - $24