Demo

Patient Service Rep

HERITAGE OPERATIONS GROUP LLC
Springfield, IL Full Time
POSTED ON 9/22/2026
AVAILABLE BEFORE 1/18/2027

About Us
We are a busy eye care practice looking for a friendly and organized Medical Receptionist to join our team. You'll be the first point of contact for patients, helping with scheduling, registration, insurance, and general office tasks.

This is a full-time opportunity.

Responsibilities

  • Greet patients, schedule appointments, and update records
  • Verify insurance, process payments, and assist with billing
  • Maintain accurate patient files while following HIPAA guidelines
  • Handle phone calls, faxes, and other administrative tasks
  • Keep the front desk area clean and welcoming

Qualifications

  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced medical setting
  • Team player with a positive attitude
  • We value experience but will train the right candidate!
  • High school diploma or equivalent
  • Ability to sit, stand, walk, and perform basic office tasks
  • Occasional travel between practice locations (if needed)

Benefits

  • Competitive Compensation
  • DailyPay
  • Paid Time Off
  • Paid holidays
  • Health Insurance for full-time employees
  • Dental Insurance for full-time employees
  • Vision Insurance for full-time employees
  • Employer-Paid Life Insurance for full-time employees
  • Employee Assistance Program
  • Voluntary Benefit Plans offered to full- and part-time employees
  • Retirement plan
  • Wellness Program
  • Free continuing education through our Learning Management System
  • Great team to work alongside!
    • Further benefit details listed on total rewards guide
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Salary : $17 - $20

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