What are the responsibilities and job description for the Associate Customer Service Rep position at Planet Pharma?
Pay rate: 19.80/hr
Associate Customer Service Rep.
High school diploma with 2 years of experience in data entry and customer service.
or
Associate degree with minimum data entry and customer service experience.
Associate Customer Service Rep.
- Answer Phone Calls and direct to appropriate person.
- Develop quotes for Aftermarket requests
- Enter orders into SAP when PO received
- Interface with shipping/warehouse to get urgent orders processed.
- Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
- Process good receipts when parts/instruments arrive
- Assist other personnel with other duties when demand peaks
- Data Entry experience.
High school diploma with 2 years of experience in data entry and customer service.
or
Associate degree with minimum data entry and customer service experience.