What are the responsibilities and job description for the Customer Service Rep(02995) - 139 Illini Blvd position at Domino's?
Job Description
Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.
- Greet customers warmly and take food orders accurately, both in-person and over the phone
- Process payments and handle cash transactions efficiently
- Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
- Collaborate with kitchen staff to ensure order accuracy and timely delivery
- Maintain a clean and organized work area, adhering to food safety and hygiene standards
- Assist in preparing food items as needed during busy periods
- Handle multiple tasks simultaneously during peak hours
- Contribute to a positive team environment and support coworkers
- Participate in promotional activities and upselling initiatives
- Adapt to changing customer needs and company policies with flexibility
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and empathetic demeanor
- Ability to work efficiently in a fast-paced, high-energy environment
- Proven multitasking abilities and attention to detail
- Basic computer skills for operating point-of-sale systems
- Team player with a positive attitude and willingness to learn
- Problem-solving skills to address customer concerns effectively
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Previous customer service experience preferred, but not required
- High school diploma or equivalent (preferred)
- Must be at least {AGE} years of age