What are the responsibilities and job description for the Server position at Heritage Community of Kalamazoo?
Requirements
Brief Description
Server – Join Our Hospitality Team!
Deliver exceptional service and create memorable experiences
We are looking for a friendly and service-driven Server to join our team. When you join us, you play a key role in creating a welcoming atmosphere and ensuring every guest has an outstanding experience. You’ll work in a fast-paced, team-oriented environment where attention to detail and customer satisfaction are top priorities.
What you will be doing
The Server is responsible for supporting the Chef or Catering Manager in delivering high-quality service for daily dining and catered events. This role is essential in ensuring efficient service, proper event setup, and an exceptional customer experience. A successful Server is attentive, approachable, and committed to providing excellent hospitality.
In this role, the Server takes food and beverage orders, serves meals, and explains menu items, including ingredients and preparation methods. You will ensure guests are satisfied throughout their dining experience and communicate any concerns to leadership. Responsibilities may also include processing payments and verifying identification for alcohol service.
The Server assists with event setup and breakdown, stocks service areas with necessary supplies, and maintains cleanliness by clearing tables, sweeping, and organizing work areas. You may also support culinary staff and assist with dishwashing or other kitchen tasks as needed. Providing friendly, timely, and professional service—while greeting and thanking customers—is a key part of this role.
What we offer
Brief Description
Server – Join Our Hospitality Team!
Deliver exceptional service and create memorable experiences
We are looking for a friendly and service-driven Server to join our team. When you join us, you play a key role in creating a welcoming atmosphere and ensuring every guest has an outstanding experience. You’ll work in a fast-paced, team-oriented environment where attention to detail and customer satisfaction are top priorities.
What you will be doing
The Server is responsible for supporting the Chef or Catering Manager in delivering high-quality service for daily dining and catered events. This role is essential in ensuring efficient service, proper event setup, and an exceptional customer experience. A successful Server is attentive, approachable, and committed to providing excellent hospitality.
In this role, the Server takes food and beverage orders, serves meals, and explains menu items, including ingredients and preparation methods. You will ensure guests are satisfied throughout their dining experience and communicate any concerns to leadership. Responsibilities may also include processing payments and verifying identification for alcohol service.
The Server assists with event setup and breakdown, stocks service areas with necessary supplies, and maintains cleanliness by clearing tables, sweeping, and organizing work areas. You may also support culinary staff and assist with dishwashing or other kitchen tasks as needed. Providing friendly, timely, and professional service—while greeting and thanking customers—is a key part of this role.
What we offer
- We provide full-time and part-time employees with a variety of benefits based on eligibility, including:
- Competitive pay with clear opportunities for advancement so you can grow your career
- Comprehensive health coverage including medical, dental, and vision plans
- Flexible spending and savings options to support your financial well-being
- Generous paid time off—including vacation and sick leave—to help you recharge
- Retirement savings plan with company match to help you plan for the future
- Employee assistance and wellness programs to support your mental and physical health
- Ongoing training and development opportunities to expand your skills and career potential
- A collaborative, team-oriented environment where your work is recognized and valued
- High school diploma or equivalent
- Must be age 16 or up
- Previous food service experience preferred
- Prior customer service experience required
- TIPS Alcohol Certification required