Branch Manager, Residential Products Division

The primary function of the Residential Products Division Branch Manager is to direct all branch activities and to ensure that the business objectives for the branch are achieved in the most efficient and cost-effective manner. The Branch Manager is accountable for branch sales, gross profit, contribution margin objectives, controlling expenses, asset management, and maximizing the profitability of the branch.

$88,750 - $103,250 per year, DOE

Essential Duties And Responsibilities

• Directs all branch activities in accordance with established policies and objectives and ensures that business objectives for the branch are achieved in the most efficient and cost-effective manner.
• Develops and implements quarterly and annual branch business and sales plans. Regularly evaluates achievement of sales plans and reports on branch sales, gross profit, contribution margin objectives and asset management
• Establishes volume and profit objectives for the branch in accordance with budgets.
• Works with Corporate management to establish an operating budget for the branch and strives to maintain costs within that budget.
• Recruits, hires, coaches, and develops employees as well as ensures that personnel are delegated adequate authority to carry out their responsibilities and objectives, but that limitations of their authority are defined and clearly communicated.
• Creates and maintains a safe work environment. The branch facility must be kept in a clean and organized manner to reduce or eliminate obstacles thereby creating a safe and accident-free environment. The Branch Manager must be aware of and fully understand all safety rules and procedures as directed by the company. The Branch Manager ensures that all branch employees follow all safety rules and procedures and are properly trained to conduct their jobs in the safest manner possible. The Branch Manager will answer to the safety director regarding all aspects of the company safety program.
• Develops and maintains harmonious customer, potential customer, and vendor relationships, and healthy “team” oriented relationships with employees.
• Works in conjunction with sales team and sales management to establish annual sales budget expectations.
• Establish and maintain relationships with all current and prospective house pack customers within the region.
• Assumes responsibility of achieving budget goals though increased business with existing customers as well as onboarding new prospects throughout the year.
• Keeps in close contact with all customers to react to any needs as well as assess potential future process changes that will be necessary for creating customer delight.
• Ensures communication and compliance with all company human resource policies and procedures.
• Maintain and/or implement sales strategies to achieve budgeted goals among various product groups as outlined in the company's 3-year strategic plan.
• Implement marketing plans and business plans to develop and grow branch sales as well as develop and recommend specific sales and marketing objectives for branch products.
• Coaches and counsels’ sales personnel to effectively manage account assignments.
• Keeps up to date and educated on market and industry trends as well as assesses the current market to determine potential for new products and services, current market conditions, and the effects of current and potential competitors.
• Works with the credit manager in the collection of accounts receivable and adherence to the company's credit policy.
• Other duties as assigned, including the general oversight and management of the Branch Task List.
  
  

SUPERVISORY RESPONSIBILITIES: Directly supervises and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

• Three years’ sales and management experience with a wholesale organization selling HVAC products and services within the construction industry. Thorough knowledge of the HVAC supply business.
• High School diploma or Two-year technical degree or more preferred.
• Qualified applicants must be customer-oriented and motivated with excellent oral and written communication skills.
• Strong leadership, problem-solving and organizational skills and ability to prioritize and manage multiple tasks under time constraints and deadlines.
• Proven sales, marketing, leadership and business management skills.
• Ability to pass a background check and drug test.
  
  

MATHEMATICAL SKILLS: Ability to verify and calculate figures such as cost, commissions, credit, rebate, and profit, understand and interpret financial data and reports and balance sheets.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form. Ability to use sound judgment and problem-solving skills to analyze customer, branch, and employee problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.

COMPUTER SKILLS: Comfortable working with computers; both Windows-based and on the network system.

• Must possess basic Word and Excel skills. Must thoroughly understand and be able to navigate through all accessible areas of the Harris System.
• Must be able to effectively use the internet to research products or industry data and information.
  
  

ATTENDANCE DEMANDS: The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must ensure the branch is properly staffed for operating hours of: Monday through Friday from 4:00 A.M. to 5:00 P.M. or within normal business hours as established by management. The employee may be required to travel to different locations. Employee may be required to work overtime, and occasional Saturday’s and Sunday’s.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• This is a high stress and fast paced environment.
  
  

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or other legally protected status.

Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.

Hercules Industries offers the following insurance: medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D). We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).

We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP). Effective October 1, 2019, Hercules became an employee-owned company. An ESOP is a qualified retirement plan.

Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work per month to participate in an approved community service activity.

The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.