What are the responsibilities and job description for the Patient Access Rep position at Henry Mayo Newhall Memorial Hospital?
Job Summary:
The PAS I is responsible for registration of patients following all EMTALA regulations, including preparing accounts for billing, verifying third party insurance and patient demographic information; and collects upfront patient cash. Additional responsibilities include working in PBX as directed, understanding codes and how to call them.
Licensure and Certification:
- Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire
Education:
- Minimum High School graduate or GED equivalent
Experience:
- One year minimum in hospital or other health care setting
Knowledge and Skills:
- Medical Terminology
- Knowledge of third party eligibility.
- Computer literate including keyboard accuracy and efficiency.
- Customer service skills
Physical Demands - Clerical/Administrative Non-Patient Care:
- Frequent sitting and standing/walking with frequent position change.
- Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
- Occasional/intermittent reaching at or above shoulder level.
- Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
- Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
- Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
Key for Physical Demands
Continuous
66 to 100% of the time
Frequent
33 to 65% of the time
Occasional
0 to 32% of the time
