What are the responsibilities and job description for the Visitor Services Rep position at Henry Mayo Newhall Hospital?
Job Brief
1 Opening
Pay Range: VISITOR SERVICES REP -$21.09 to $27.41
Job Summary:
The Visitor Services Representative is responsible for welcoming and assisting patient visitors who come to see patients in the Postpartum and Labor and Delivery departments. One of their main roles is to assure that visitors are who they say they are and screen for appropriate visitation. This is done in a manner that supports an environment that is caring, supportive and safe.
Licensure and Certification:
- Current BLS provider card
- Management of Assaultive Behavior certification within one (1) year of hire
Education:
- High school graduate of GED equivalent
Experience:
- 6 months experience in a customer service environment
- Service recovery skills preferred
Knowledge and Skills:
- Service oriented behaviors required
Salary : $21 - $27