Documentation Specialist

Company Description

Henry Broch Foods, founded in 1941, is a leading U.S.-based international food ingredient, processing, and co-packing company. Sourcing high-quality natural ingredients like vegetables, fruits, herbs, spices, and natural colors from global growers, the company provides innovative solutions to meet customer needs. With a commitment to excellence, Henry Broch Foods partners with clients to offer innovative blending, formulating, and packaging options that enhance consumer engagement and drive profits. Products are manufactured in GFSI-certified facilities, ensuring safety and quality.

Role Description

This is a full-time, on-site role based in Waukegan, IL, for a Documentation Specialist. The Documentation Specialist is responsible for developing, organizing, and maintaining all documentation related to manufacturing processes, quality programs, safety protocols, and operational procedures within a food-manufacturing environment. This role plays a key part in ensuring documents are accurate, current, well-controlled, and compliant with internal standards, customer requirements, and regulatory expectations. The ideal candidate is detail-oriented, highly organized, and able to work collaboratively across departments - including Quality, Production, R&D, and Purchasing - to support a seamless and effective document control system.

Essential Duties and Responsibilities:

• Create, revise, issue, and manage documentation related to manufacturing operations and quality systems.
• Maintain both electronic and physical document control systems, ensuring accuracy, traceability, version control, and proper archival.
• Coordinate routing and approvals for new or revised documents; ensure all obsolete versions are removed from circulation.
• Serve as a key support resource during internal, customer, and third-party audits by compiling, preparing, and delivering requested records.
• Verify that documentation meets company standards, regulatory requirements, and customer specifications.
• Act as the point person for conducting traceability exercises and supporting mock recalls.
• Manage document change requests, ensuring all updates are reviewed, authorized, and implemented correctly.
• Oversee and maintain documentation connected to certification and claims programs, including Organic, Kosher, Gluten-Free, and Halal.
• Create and maintain Bills of Materials (BOMs) in the ERP system to support production accuracy.
• Participate in continuous improvement initiatives to enhance documentation effectiveness and overall Quality System performance.
• Perform other duties as assigned to support departmental and organizational objectives.

Qualifications 

• 1–2 years of relevant experience in document control, quality assurance, regulatory, or food manufacturing; or an equivalent combination of education and experience
• High school diploma or equivalent required; additional coursework or training in food safety or quality systems preferred
• HACCP certification (required or must be obtained within a defined timeframe, depending on company policy)
• Strong written and verbal communication skills, with excellent attention to detail and accuracy
• Ability to read, write, and communicate effectively in English
• Ability to travel between all Henry Broch locations.
• Demonstrated commitment to learning, following, and promoting Good Manufacturing Practices (GMPs)

Physical Requirements and Working Conditions

• Primarily based in an office/cubicle environment within a food manufacturing facility.
• Majority of work performed while seated at a computer workstation using standard office equipment (computer, phone, copier, printer).
• May occasionally enter production areas to retrieve or verify documentation.
• May be exposed to varying temperatures, humidity, and moderate noise levels when in production areas.
• Required to wear appropriate PPE when entering production areas.
• Ability to sit, stand, walk, and move for extended periods.
• Ability to lift and carry up to 50 pounds when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Pay Range and Benefits

Pay Range: $45,000.00-$62,000.00 annually depending on relevant experience and qualifications.

Benefits Include: Medical, Dental, Vision, 401(k), Health Savings Account (HSA), Paid Time Off, Company-paid Life, Short-Term and Long-Term Disability Insurance, and Employee Assistance Program (EAP).

Disclaimer and Equal Employment Statement

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be a contract of employment and does not change the at-will nature of employment. Henry Broch Foods may revise the duties or responsibilities of this position at any time.

Employment with Henry Broch Foods is at-will and may be terminated at any time, with or without cause or notice.

Henry Broch Foods provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.