Sr Manager, Customer Excellence

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What You´ll Do

• Drive and implement the Customer Excellence & Logistics strategy across the organization.
• Execute our strategic plan to maximize Value Creation. Work on bridging gaps across the organization to drive efficiency by identifying process improvements and foster trusted partnerships.
• Demonstrate a growth mindset that incorporates end to end supply chain / cross functional perspectives beyond your role.
• Must be a self-starter that demonstrates curiosity and entrepreneurial spirit to make decisions on behalf of the business. Demonstrate ownership and accountability of results.
• Drive continuous improvements and process innovation within the department.
• Collaborate with cross-functional partners: Sales, Category, Customer Service and Planning Functions to meet internal and customer initiatives.
• Communicate internally customer initiatives and requirements with anticipated impact on Henkel Consumer Brands.
• Possess expert knowledge and experience of supply chain operations, including EDI, VMI, CPFR, Customer Data Systems, Transportation, Warehousing, Production Scheduling and Demand Planning.
  
  

What makes you a good fit

• Bachelor’s degree required
• 5 or more years related supply chain experience, preferably in a consumer products or manufacturing organization
• Experience leading teams and/or projects.
• Ability and desire to learn new systems and applications
• Passionate about Value Creation
• Proficiency in the Microsoft Office suite of products
  
  

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
  
  

The salary range for this role is $124,000.00 and $165,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.