What are the responsibilities and job description for the Sr. Manager, Customer Excellence and Logistics position at Henkel?
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What You´ll Do
The salary range for this role is $ 124,000.00 and $ 165,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What You´ll Do
- Create process & policy documentation in accordance with global guidelines and local strategic objectives
- Lead cross-functional collaboration to ensure customer-centric process design and execution, aligning with broader supply chain and commercial goals
- Serve as a subject matter expert in customer excellence & logistics, providing strategic input during system enhancements or business transformations
- Create and conduct training material for all key business process for the Customer Excellence and Logistics organization
- Perform process reviews to identify and help implement continuous improvement exercises.
- Act as part of the local project council to help establish appropriate priority levels to work within a set of constraints and approach each project from a position of leadership and be an example in continuous improvement
- Develop Customer Excellence & Logistics team members analytical skills, both qualitative and quantitative, to help strengthen results and bench talent
- Integration of several reporting tools (SAP and external tools) into comprehensive dashboard reports for management attention and guidance
- Development of process documentation to be used implementing surplus reporting functions within our shared service center
- Bachelor's degree required
- 5 or more years related supply chain experience, preferably in a consumer products or manufacturing organization
- Demonstrated leadership skills
- Project management, six sigma, or other related skills
- Knowledge of supply chain/logistics in a consumer products or related industry preferred
- Excellent written and verbal communication
- Strong organization, planning, problem solving, and analytical skills
- Highly motivated; enthusiastic, energetic, capable of working in a fast-paced environment
- Excellent interpersonal and strong customer focus skills with the ability to build effective working relationships across functional areas
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
The salary range for this role is $ 124,000.00 and $ 165,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Salary : $124,000 - $165,000