Director Customer Excellence & Logistics Ops

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do

• Acts as the primary peer and supply chain partner to Commercial/Sales leadership and customer supply chain executives.
• Integrates deep knowledge of both company and customer supply chains to solve complex problems, shape strategies, and represent Customer & Logistics Excellence with Sales.
• Collaborates with Sales, Marketing, Finance, and Supply Chain teams to align commercial strategies, optimize operations, and support new business opportunities.
• Identifies current and future business needs, translating them into project direction, solution design, and resource allocation.
• Develops and executes customer-focused supply chain programs (logistics efficiency, returns, unsaleable, CPU), while leading KPI performance and continuous improvement initiatives.
• Builds and manages strategic relationships with customers, suppliers, and 3PL partners, overseeing operations and >$120MM in budgets while driving end-to-end value creation
  
  

What makes you a good fit

• Education — bachelor’s degree in Business, Supply Chain or related field required. MBA preferred
• Experience — Minimum of 15 years’ experience in Supply Chain with a focus on collaborative relationship building, customer service, logistics and supply chain execution with 5 or more years leading a team. Experience in customer or supplier facing roles is required.
• Experience in CPG, Retail or Logistics preferred. Strategic thinking demonstrable
• Proficient in MS Office, with advanced skills in Excel; SAP/ERP/BI knowledge, with experience preferred
• Financial acumen and knowledge of P&L financial management
• Recognized developer of team and especially talent level individuals
  
  

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
  
  

The salary range for this role is $170000.00 and $225000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.