What are the responsibilities and job description for the Human Resources Coordinator/HR Assistant (Hendrick Motorsports) position at Hendrick Automotive Group?
Hendrick Motorsports Concord, North Carolina, United States (On-site)
Hendrick Motorsports is seeking a motivated, personable, and detail-oriented Human Resources Coordinator to join our team at our Concord area headquarters. In this role, you will serve as the first point of contact for visitors, employees, candidates, and vendors, in addition to providing administrative and operational support to the Human Resources department. This position is responsible for managing front desk operations, supporting recruiting and onboarding activities, maintaining HR records, coordinating employee communications, and assisting with HR programs and projects.
What We're Looking For:
- 1–3 years of Human Resources experience
- Bachelor’s degree in human resources, Business, or a related field
- Familiarity with onboarding processes and pre-employment screening
- Strong communication and interpersonal skills
- Ability to work onsite at our Concord area headquarters!
Why Hendrick: At Hendrick Motorsports, you’ll be part of a team where passion, teamwork, and excellence drive everything we do. We offer a comprehensive benefits package, a collaborative culture, and opportunities to grow your career alongside some of the best in the industry. If you’re ready to bring your talents to a fast-paced, one-of-a-kind environment, apply today and discover what makes Hendrick Motorsports a great place to build your career!
Summary: This position will perform both routine and advanced administrative duties which are complex in nature and require independent reasoning, a high degree of accuracy, and leadership. Position requires thorough knowledge of company operations, policies, and procedures regarding duties including, but not limited to, calendar management, meeting coordination, and expense reporting.
Essential Duties and Responsibilities:
Reception/Administrative Support
- Greet and assist visitors, applicants, employees, and vendors with exceptional customer service while fostering trust, confidence, and credibility in all interactions.
- Answer, screen, and direct incoming phone calls professionally and politely.
- Manage incoming and outgoing mail, deliveries, and correspondence.
- Maintain reception and common areas to ensure a professional appearance.
- Order and maintain office and breakroom supplies, serving as a backup resource for purchasing, inventory management, and vendor coordination as needed.
- Perform corporate front desk receptionist duties.
- Provide administrative support including filing, scanning, copying, data entry, and document preparation.
Human Resources Support
- Maintain accurate employee records and HRIS data.
- Assist with employment verifications and other employee requests.
- Support benefits enrollment and new hire paperwork processes.
- Assist with leave administration and employee documentation.
- Conduct routine HR audits to ensure data accuracy and compliance.
- Prepare reports, spreadsheets, and presentations as requested.
- Support employee engagement activities, training programs, and company events.
- Assist with policy communication and distribution.
- Maintain strict confidentiality of employees and provide company information.
- Attend training sessions and meetings when necessary.
- Audit payroll data and timekeeping records to ensure accuracy, identify discrepancies, and partner with Payroll and management to resolve issues prior to payroll processing.
Hiring/Onboarding Support
- Coordinate interviews between candidates and hiring managers.
- Assist with candidate communications and scheduling.
- Order and monitor pre-employment screenings and background checks.
- Prepare offer letter and onboarding documentation as directed.
- Prepare and conduct new hire orientation.
- Maintain hiring tracker to ensure completion of onboarding paperwork and HRIS transactions.
Other
- Demonstrate exceptional customer service to both internal and external customers.
- Support special projects and initiatives as assigned.
- Participate in training and development opportunities.
- Perform other duties as assigned by management.
- Other duties as assigned.
Qualifications:
- Analytical Skills - possess critical thinking and reasoning skills to solve a problem.
- Oral Communication - ability to collaborate effectively with co-workers, supervisors, and managers, all having varying degrees of education and background.
- Written Communication - demonstrate an ability to communicate in writing clearly and concisely.
- Honesty/Integrity – to be truthful and be seen as credible in the workplace.
- Ethical - ability to demonstrate conduct conforming to a set of values and accepted standards.
- Patience - ability to act calmly under stress and strain and not being hasty or impetuous.
- Persistence - ability to complete tasks or continue in a course of action despite opposition or discouragement.
- Accountability - ability to accept responsibility and account for his/her actions.
- Accuracy - ability to perform work accurately and thoroughly.
- Detail-Oriented - ability to pay attention to the minute details of a project or task.
- Organized - possessing the trait of being organized or following a systematic method of performing a task.
- Reliability - being dependable and trustworthy.
- Responsible - ability to be held accountable or answerable for one’s conduct.
- Self-Motivated - ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
- Time Management - ability to utilize the available time to organize and complete work within given deadlines.
Education/Experience:
- Bachelor’s degree; or at least three to five years related experience and/or training; or equivalent combination of education and experience. Previous Human Resources experience in a high volume environment desired. Strong organizational skills and interpersonal skills required.
Certificates and Licenses:
- HR certification such as aPHR, PHR, or SHRM-CP is preferred; candidates without a certification should possess the aptitude and willingness to obtain a professional HR certification as part of their ongoing professional development.
- Notary Public certification is preferred, or the ability and willingness to obtain and maintain Notary Public certification following employment.
Computer Skills:
- Proficient in Microsoft Office 365 Suite, including SharePoint. Experience with Workday or another HRIS is preferred.
Communication Skills:
- Requires excellent written and verbal communication skills. Ability to maintain composure and confidence in difficult or confrontational situations. Ability to influence and build relationships within the organization and externally. Must have excellent presentation skills in front of various groups of people and be able to effectively present new materials to new teammates, while using technology effectively.
Attendance Expectations:
- The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Position is not remote due to essential functions.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf