What are the responsibilities and job description for the Title Clerk Specialist position at Hendrick Automotive Group?
We are seeking a detail-oriented Title Clerk Specialist with to join our accounting team at Hendrick Automotive Group- The nation's largest privately held automotive group and a seventh-time #1 leader in U.S. online reputation!
As a Title Clerk Specialist you will be responsible for preparing tax, title and legal transfer documents on vehicle sales.
Job Responsibilities:
- Verify check, cash and contract funds
- Prepares tax and title documents on a timely basis
- Submits legal transfer documents to DMV on a timely basis
- Processes paperwork on a timely basis
- Maintains files of tax and legal transfer documents
- Maintain schedules
- Builds relationships and communications with dealership personnel, accounting managers and HAG
- Process and assign all titles received
- Process title work with OLRS or DMV in a timely manner
- Prepare out of state title work within priority guidelines
- Prep allocated number of deals a day for processing
- Key OLRS report, checks and journal entries daily as needed
- Expedite duplicate title process as needed
- Track and/or investigate outstanding titles
- Reconcile schedules weekly
- Actively research any outstanding issues that prevent you from completing any of the above
- Pull titles, mail plates and copy title work as needed
- Process/maintain dealer plates and temporary markers
- Prepare Service Loaners – maintain tags
- Assist with DMV Enforcement and Floor Plan Audits
- Attend weekly department meetings
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations.
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
- Other duties as assigned
What We’re Looking for:
- Associate degree preferred (or equivalent training and experience)
- We value the right combination of education and hands-on experience
- Up to 1 year of relevant experience, ideally in a business environment
- Vehicle titling or DMV experience in a fast-paced setting is a plus, but we're willing to train the right person
- Strong organizational skills are essential—you'll be juggling multiple priorities
- Notary Public certification (or willingness to obtain)
- Comfortable with Microsoft Office (Word, Excel, Outlook)
- Eager to learn our dealership management system and other specialized software—we'll provide training!
- This role requires reliable attendance and flexibility.
Benefits:
- Paid Medical- NO COST Employee Healthcare and Prescription Plan
- Dental, Vision Insurance
- Paid Time Off, Holiday, and Sick Pay
- NO COST Employee Assistance Program
- Short-Term & Long-Term Disability, Life Insurance
- Rewarding performance based pay plans
- Tuition Reimbursement Program
- 401(k) with Company Match
- Largest privately owned auto group in the country, GREAT career growth potential
- Employee Discounts
- Clean State of the art facilities
- Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award
- Successful Team approach with Doing Business the Right Way Focus
- Largest privately owned auto group in the country- great career growth potential!
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Pay: From $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Are you willing to accept $18.50-$20 per hour (based on experience level.) for this position?
Experience:
- Title processing: 1 year (Required)
Ability to Commute:
- Charlotte, NC 28212 (Required)
Work Location: In person
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $19 - $20