What are the responsibilities and job description for the Business Process Analyst I position at Henderson Engineers?
At Henderson, we're about more than just buildings
We're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.
We're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.
As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.
It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.
It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3
The Design Technology group is looking to hire a Business Process Analyst I to join their team in Lenexa, KS. The Business Process Analyst I is the initial level in the Business Process Analysis job family focused on digital workflow support and platform integration. This role is responsible for executing platform support, standards, and user enablement tasks. This role improves how the firm uses enterprise and design platforms by responding to Tier 2/3 support requests, maintaining templates and standards, and supporting adoption efforts through training and documentation. It serves as a launch point into deeper workflow enablement and cross-functional technology roles. In addition to owning individual responsibilities, this role actively contributes to broader technology integration projects - working alongside peers and senior team members to help deliver scalable, workflow-focused solutions as part of a collaborative, cross functional team.
Required Qualifications:
- Bachelor's degree in architecture, engineering, design technology, or a related field preferred with 2 - 4 years of typical total experience, or 5 - 7 years of experience without a degree in a relevant field.
- Proficient in core platforms (e.g., Revit, Bluebeam, ClickUp, Teams, Microsoft Power Suite) with a strong grasp of how they support technical or operational workflows. Awareness of scripting tools (e.g., Dynamo, Python, Power Automate) is highly preferred.
- Demonstrated ability to learn technical tools and apply them in a business context
Preferred Qualifications:
- Professional certifications (e.g., Autodesk Certified Professional, Microsoft Power Platform, Bluebeam, ClickUp) are preferred.
Essential Job Functions & Responsibilities:
- Begins developing an understanding of how tools impact day-to-day workflows and where friction exists.
- Documents basic pain points and share observations with senior team members.
- Assists in creation of process documentation and visual references.
- Responds to Tier 2/3 user support requests for enterprise and design technology platforms.
- Maintains templates, configuration standards, and tool-specific documentation
- Assists with tool testing, upgrades, and user feedback collection.
- Partners with team members, end users, and support staff to understand business needs.
- Supports internal working groups and tool rollout activities.
- Participates in cross-functional feedback and working sessions as needed.
- Assists with testing new features, releases, or updated tools.
- Helps collect and summarize user feedback for internal review.
- Supports inventory and assist with basic maintenance of templates, scripts, and automations.
- Supports user onboarding and training efforts for new or updated tools.
- Helps develop training materials, visuals, and enablement content.
- Communicates the benefits of improved workflows or tools to users.
- Participates in team meetings and peer learning activities.
- Shares tips, findings, or helpful resources with others on the team.
- Receives coaching and direction from senior Applications Specialists.
Let's Talk Perks
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Benefits
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We've got you covered.)
Paid Term Life and Disability (We've got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/.
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.
To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.
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