What are the responsibilities and job description for the IT Onsite Technician position at Hemmersbach?
Your skills
Break/Fix activitiesInstallation, configuration, and maintenance of hardware and software systemsHardware and software troubleshootingIMACD (Installs, Moves, Adds, Changes, Disposals)IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipmentSmarts Hands ServiceMeeting / live-event support requestsWalk-Up Tech bar support
Your tasks
Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Responsibilities: Provide technical support onsite to our clients at their location. Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals. Install, configure, and maintain hardware and software systems. Participate in project rollouts and deployments. Maintain accurate records of repairs, inventory, and equipment. Communicate effectively with clients, team members, and management. At Hemmersbach, we work with a wide range of clients, including major technology companies and global corporations. Our onsite technicians are a crucial part of our team, providing exceptional technical support and ensuring our clients' IT infrastructure runs smoothly. If you have the required skills and experience, and you are passionate about technology and providing excellent customer service, we encourage you to apply for this exciting opportunity to join our dynamic team.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Break/Fix activitiesInstallation, configuration, and maintenance of hardware and software systemsHardware and software troubleshootingIMACD (Installs, Moves, Adds, Changes, Disposals)IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipmentSmarts Hands ServiceMeeting / live-event support requestsWalk-Up Tech bar support
Your tasks
Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Responsibilities: Provide technical support onsite to our clients at their location. Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals. Install, configure, and maintain hardware and software systems. Participate in project rollouts and deployments. Maintain accurate records of repairs, inventory, and equipment. Communicate effectively with clients, team members, and management. At Hemmersbach, we work with a wide range of clients, including major technology companies and global corporations. Our onsite technicians are a crucial part of our team, providing exceptional technical support and ensuring our clients' IT infrastructure runs smoothly. If you have the required skills and experience, and you are passionate about technology and providing excellent customer service, we encourage you to apply for this exciting opportunity to join our dynamic team.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
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