IT Field Technician

Job Description

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.Key Responsibilities:Provide technical support for PCs, printers, servers, and data center equipmentCommunicate professionally with clients and ensure satisfactionInstall, upgrade, and repair IT hardware and infrastructureCollaborate with dispatch, engineers, and project teamsTroubleshoot hardware, software, and network issuesSupport HP servers and enterprise environmentsTrack inventory and provide service updates 

Requirements

Minimum of 2 – 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.Willingness to commute long distances between customer sites and must have a valid driver's license.Available to work a rotational 24/7 on-call; scheduled shift.Ability to lift and carry equipment up to 50 lbs.This role is an Hourly Non- Exempt position with a targeted hourly range of $27.00 – $29.00 USD, based on experience and skillsets.

Company Description

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.