What are the responsibilities and job description for the Field Service Technician position at Hemmersbach GmbH & Co. KG?
Recruiting contact
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Your skills
Your tasks
Key Responsibilities:
Be part of us
Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.
Your benefits
Contact us directly if you have any questions about this open job position
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Your skills
- Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
- Experience troubleshooting hardware, software, and networking issues
- Strong customer service and client-facing communication skills
- Willingness to commute long distances between customer sites
- Ability to work independently and manage multiple service needs
- Availability to support rotational schedules or on-call coverage when required
- Experience supporting HP servers or enterprise infrastructure preferred
- This role is an Hourly Non- Exempt position with a targeted hourly range of $26 - $28 USD based on experience and skillsets.
Your tasks
Key Responsibilities:
- Provide technical support for PCs, printers, servers, and data center equipment
- Communicate professionally with clients and ensure satisfaction
- Install, upgrade, and repair IT hardware and infrastructure
- Collaborate with dispatch, engineers, and project teams
- Troubleshoot hardware, software, and network issues
- Support HP servers and enterprise environments
- Track inventory and provide service updates
Be part of us
Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.
Your benefits
- Health/ Medical insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Car Allowance/ KM Allowance
- Vision Insurance
Salary : $26 - $28