Field Service Technician

🚨 HIRING: POS Installation Technician / Field Technician

We are looking for Field Technicians to support POS device installation and replacement activities at client locations.

📌 Job Title

POS Installation Technician / Field Service Technician

💼 Role Overview

The technician will be responsible for the deinstallation, installation, configuration, testing, and checkout of POS devices at designated branch/store locations. The technician should be comfortable working with basic hardware, cabling, device configuration, and troubleshooting while following client-provided instructions and safety procedures.

🔧 Key Responsibilities

1. Check-In

- Check in with the designated Manager on Duty (MOD).

- Confirm the work order and locate the assigned equipment/lane(s).

2. Deinstallation

- Remove existing/legacy POS devices and associated cables as instructed.

- Handle removed equipment and cables appropriately.

3. Installation

- Install the new P630/M425 POS device and required cables.

- Ensure all equipment is securely connected and properly installed.

4. Device Configuration

- Enter required network parameters.

- Pair and configure the POS device as instructed.

- Initiate required software/configuration downloads.

5. Downloads & Reboot

- Allow the device to complete automatic downloads and required reboots.

- Verify that the device is functioning correctly.

- Perform a test sale/transaction as instructed by the client.

6. Testing

- Coordinate with the Branch/Store Manager for required testing.

- Complete the test transaction and verify successful installation.

7. Checkout

- Obtain the required sign-off on the work order.

- Clean the work area and remove installation materials/debris.

- Complete the checkout process with the client/MOD.

🎯 Technician Requirements

- Comfortable with basic device/hardware installation and cabling.

- Basic understanding of device configuration and troubleshooting.

- Ability to follow technical instructions and installation procedures accurately.

- Good communication and coordination skills.

- Ability to work independently at client locations.

- Willingness to travel to assigned branch/store locations.

- Prior experience with POS, payment terminals, IT field services, or hardware installation is preferred but not mandatory.

📚 Training

The client will provide training and activity-specific guidance before or during the installation. Technicians are expected to follow all client instructions, installation procedures, and safety requirements throughout the activity.

Share your CV : arifkhan@techifycare.us

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