Job Title: Sales Associate

Department: Store Operations / Sales Floor

Reports To: Store Manager

Job Summary:

The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.

Key Responsibilities:

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Maintain clean, organized, and well-stocked sales floor and displays.
• Process transactions accurately using the POS system, including handling cash and credit card payments.
• Promote in-store promotions, special events, and loyalty programs.
• Assist with stocking, restocking, and inventory organization.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and ensure a positive store environment.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.
• Ability to stand, walk, lift, and move merchandise up to 50 lbs.
• Interest in social media and promoting store events is a plus.

Work Schedule:

Part-time; Friday/Saturday 2pm-8pm and Sunday 10am-7pm availability is REQUIRED. 

What We Offer:

• Employee discounts
• PTO for part- and full-time employees
• On-the-job training
• Opportunities for growth and advancement
• A supportive and team-oriented work environment