Front Desk Receptionist/Cleaner

Front Desk Receptionist/Cleaner at Hello Fitness

Hello Fitness is a 24/7 fitness facility focused on cleanliness and customer service.

Backgrounds That Do Well Here

• Retail - Experience as the face of a business, with daily customer interaction
• Hospitality - Comfort creating a welcoming, positive environment for our guests
• Customer Service - Understanding that every interaction supports the business and its team
• Healthcare or Caregiving - Prioritizing others' well-being and comfort
• House Keeping / Cleaning - Strong focus on cleanliness and organization as a top priority

What You'll Do

• Greet members and visitors with a friendly, professional attitude as they enter the facility
• Check members in and assist with access, membership questions, and basic account support
• Maintain a clean, organized, and welcoming front desk and lobby area at all times
• Clean and sanitize gym equipment, floors, mirrors, and high-touch surfaces throughout the facility
• Clean and restock locker rooms, restrooms, and common areas to keep them spotless
• Perform light facility upkeep (empty trash, wipe down surfaces, organize equipment, restock supplies)
• Monitor the gym floor and common areas for cleanliness, safety, and member needs
• Answer phone calls, respond to basic member inquiries, and direct questions appropriately
• Support a positive member experience by providing helpful, service-oriented assistance
• Report maintenance issues, equipment problems, or safety concerns promptly
• Help create and maintain the clean, welcoming environment that defines the club
• Maintain accurate membership records and update member information as needed

Requirements

• Friendly, customer-focused attitude with the ability to understand and respond to member needs
• Strong work ethic, self-motivated, and able to work independently
• Reliable with consistent attendance and punctuality
• Accountable and coachable — willing to learn and take feedback
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable performing both front desk and cleaning duties throughout the shift

Qualifications

• Must be 18 years of age or older
• AED/CPR certification required (or ability to obtain within 30 days of hire)
• Basic computer skills (comfortable using membership software, email, and basic systems)
• Ability to lift up to 50 lbs and perform physical cleaning tasks
• Previous experience in customer service, retail, hospitality, housekeeping, or a similar role preferred (but not required)
• Must obtain tanning certification during training

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $13 - $14