What are the responsibilities and job description for the Front Desk Associate position at The Clarion River Lodge?
Requirements
Must be available Friday 1pm-9pm, Saturday 1pm-9pm, Sunday 9am-3pm
Overview
We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly atmosphere.
Duties
- Greet visitors and clients with enthusiasm, providing a warm and professional first impression
- Answer multi-line phone systems promptly, directing calls efficiently and courteously
- Manage inn reservations and check ins
- Update our website weekly with live music and menu changes
- Handle clerical responsibilities including word processing, proofreading, filing, and maintaining office supplies
- Support office management activities by organizing documents, managing incoming correspondence, and assisting with administrative projects
- Maintain excellent phone etiquette and customer support standards during all client interactions
- Seat incoming dining customers
Experience
- Proven office experience with strong clerical skills in a fast-paced environment
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and proficiency in data entry and spreadsheet management
- Experience using multi-line phone systems and handling phone communication professionally
- Demonstrated organizational skills with the ability to multitask efficiently while maintaining attention to detail
- Previous personal assistant or front desk experience is advantageous for understanding client communication and calendar management tasks
Pay: $15.00 - $18.00 per hour
Expected hours: 10.0 – 24.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $18