What are the responsibilities and job description for the Volunteer Park Host at Lake Jennings position at Helix Water District?
Our Volunteer Park Hosts helps Lake Jennings staff provide an enjoyable experience for the public. The impression made by a Volunteer Park Host directly influences a camper's stay at Lake Jennings and whether they will return. As one of Helix's most visible representatives, Volunteer Park Hosts serve as the eyes and ears of the district, helping to deter vandalism and ensure the rules and regulations are followed.
Our Volunteer Park Hosts greet campers with a smile and offer any assistance to help make their stay fun and enjoyable. Providing courteous service, answering questions and introducing themselves when making public contact is another way Volunteer Park Hosts set an example by being a model camper as well as practicing good housekeeping at all times in and around the host site.
Hours:
Hours of volunteer shifts will be primarily between 5 a.m. and midnight, 5 days/week which includes Friday – Sunday. Volunteer Park Hosts must be able to work holidays. Scheduled shifts are a minimum of 4 hours per shift at a minimum of 20 hours per week. Off days are typically during the week.
Host Information:
- T-shirts will be provided by the district.
- All tools and equipment needed to perform any required maintenance are provided.
- Free use of a campsite with water, sewer and electric hook-up.
- Two days per week off.
- Performance will be evaluated after six months; acceptable evaluation required for volunteer assignment to continue.
Pets:
Permission must be obtained from the Lake Recreation Supervisor for any pets that will reside on the host site. Current vaccination records must be maintained for all pets residing on host site.
- Greeting and assisting customers while providing a positive experience. This includes providing assistance to customers 24/7, when needed. Volunteer campsites are identified with signage.
- Clean and perform routine maintenance on campsites, including sweeping, litter removal and cleaning restroom facilities. Also performs landscape maintenance including planting, fertilizing, raking, trimming and cutting back trees, brush and ground cover.
- Collect fees, keep attendance and maintain other records of the campground; sell permits for camping and fishing; maintain a variety of records such as ticket sales, fish counts and boat launches.
- Patrol and maintain the security of the campground as well as Lake Jennings, the district’s reservoir. This includes investigating complaints regarding misuse of the Lake Jennings campground. Will notify proper authorities of illegal activities.
- Operate a boat to patrol the lake area; patrol the lake’s shoreline and water to ensure trash and debris are removed.
Qualified candidates will have experience working in customer service and/or maintenance, work well with people, and be personable and neat in appearance. Must have knowledge of public relations and customer service.
A valid driver’s license and good driving record.
The successful candidate must have their own RV, which is neat, clean and in good working order. RV must have current registration, licensing and insurance; will be reviewed every six months. Recreation Vehicle Industry Association or Department of Housing certification is required.
Ability to work well with minimum supervision and present a positive, professional image of the district and deal effectively and courteously with the public, often in adverse situation.
Ability to maintain a high level of restroom cleanliness. Ability to perform a variety of ground, landscape and building maintenance work.
Basic computer skills, record keeping and ability to fill out forms.
Ability to establish and maintain effective working relationships with staff, law enforcement agencies, the public and those encountered in the course of work.
Ability to perform physical work in various weather conditions. Must be willing to obtain CPR/AED and First Aid Certification.
PLEASE NOTE: If you plan on sharing the park host responsibilities, both applicants but submit a separate application to be considered.